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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Piatto performance in the Saudi Arabia and how they change over time
See what factors influence Piatto performance in the Saudi Arabia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Piatto' competitors in the Saudi Arabia
An analysis of Piatto' competitors in the Saudi Arabia
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Piatto is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile indicates brand's foot traffic share, reflecting competitive strength and customer preference within the industry.
Piatto holds a leading position at the 99th percentile. This shows a very strong market presence. Performance peers include Raising Cane's Chicken Fingers, Steak House, Urth Caffé, Tim Hortons and Pizza Hut, all at the 99th percentile.
CSAT reflects customer happiness, which drives loyalty and repeat business. Tracking CSAT helps identify areas for improvement and ensure service excellence.
Overall CSAT for Piatto is high at 89%, with a 3pp increase year-over-year. Riyadh Region shows the highest CSAT at 91%, while Eastern Province experienced a decrease of -5.9pp to 90%. Makkah Region has 84% satisfaction.
Average check reveals spending per customer, indicating pricing strategy effectiveness and customer value perception. It's crucial for revenue optimization.
Piatto's overall average check is 167.5 SAR, a 2.4% increase year-over-year. The Riyadh Region has the highest average check at 169 SAR. Eastern Province has average check 158 SAR.
Outlet count indicates market reach and brand accessibility. More outlets can mean greater convenience and brand recognition for customers.
Piatto has 8 outlets in the Riyadh Region, 6 in the Makkah Region, and 2 in the Eastern Province. Most outlets are concentrated in Riyadh.
Identifying competitors through cross-visitation patterns helps understand customer preferences and competitive landscape for strategic decision-making.
Steak House is the top competitor with a 10.63% cross-visitation rate among Piatto's customers. Other competitors include Al Baik (5.16%), McDonald's (4.79%), Kudu (4.31%), and Dunkin' (4.18%).
Traffic workload analysis by hour helps optimize staffing, manage resources, and ensure smooth operations during peak and off-peak times.
Piatto experiences peak traffic workload between 6 PM and 10 PM, reaching its highest point at 65.18% at 9 PM. Traffic is minimal between midnight and 8 AM.
Understanding consumer segments by gender and generation allows for targeted marketing and product strategies, enhancing engagement and ROI.
Women are overrepresented with an affinity index of 124, while men have an index of 90. Gen X is highly overrepresented (183), Gen Z also overrepresented (120). Gen Y is underrepresented with an index of 84.