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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Mr. Souvlaki performance in the Canada and how they change over time
See what factors influence Mr. Souvlaki performance in the Canada and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Mr. Souvlaki is in the lower 26% of brands
Sample of brands in the same percentile
An analysis of Mr. Souvlaki' competitors in the Canada
An analysis of Mr. Souvlaki' competitors in the Canada
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Mr. Souvlaki is in the lower 26% of brands, indicating a below average market performance. This suggests a need to improve competitiveness. Performance peers in the same percentile range include Hungry Bite Pizza, K Town Sushi & Grill, Royal Aroma, Souvlaki Express, Koh Tao Saint, and Lakeside Chophouse & Wine Bar.
Customer satisfaction is crucial for loyalty and growth. Tracking CSAT helps understand customer sentiment and identify areas for service improvement.
Mr. Souvlaki's overall customer satisfaction is 72%, a slight increase of 0.8 percentage points year-over-year. Quebec shows strong CSAT growth (8.7pp), while Ontario experienced a decrease (-3.8pp). Focus on maintaining satisfaction in Quebec and addressing issues in Ontario.
Average check reflects spending per customer. Monitoring this KPI helps optimize pricing strategies and identify opportunities to increase revenue.
Mr. Souvlaki's overall average check is CAD 20.8, an increase of 8.9% year-over-year. Quebec has a higher average check (CAD 21.9) compared to Ontario (CAD 18.3). Investigate strategies to boost average check in Ontario.
Outlet count indicates market presence and expansion. Tracking outlet distribution helps assess geographic coverage and growth opportunities.
Mr. Souvlaki has 11 outlets in Ontario, 5 in Quebec, and 1 each in Newfoundland and Labrador, and Alberta. Ontario represents the largest market. Consider expanding presence in other provinces to diversify market reach.
Identifying top competitors helps understand the competitive landscape and benchmark performance against industry leaders to improve market position.
Mr. Souvlaki's top competitors based on customer cross-visitation are McDonald's (12.12%), Domino's Pizza (12.12%), and Tim Hortons (9.09%). Attaboy Pizzeria de quartier and Wendy's share 6.06%. Understanding these competitors' strategies can inform Mr. Souvlaki's competitive approach.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to optimize customer service and operational efficiency.
Mr. Souvlaki experiences peak traffic between 11:00 and 21:00, with the highest workload around 18:00 (65.07%). Traffic is minimal between 1:00 and 10:00. Optimize staffing and promotions during peak hours to maximize sales and customer satisfaction.
Understanding consumer demographics enables targeted marketing. Gender and generational insights inform tailored campaigns, improving engagement and ROI.
Mr. Souvlaki's customer base shows a high affinity towards women (94%) and men (105%). Gen X shows high affinity (133%), while Gen Y (93%) and Gen Z (72%) are under-indexed. Tailor marketing to appeal to Gen X, while exploring strategies to engage Gen Y and Z.