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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Mr. Puffs performance in the Canada and how they change over time
See what factors influence Mr. Puffs performance in the Canada and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Mr. Puffs' competitors in the Canada
An analysis of Mr. Puffs' competitors in the Canada
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Mr. Puffs is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Mr. Puffs' market performance is at the 55th percentile in Canada's Cafe & Restaurants industry, indicating an average market position. This means Mr. Puffs captures an average share of customer traffic compared to its competitors. Performance peers in the same percentile range include Mastani | The Indian Aroma, Restaurant Normandin, August 8, Benny&Co., Dosa Boyz - Etobicoke (Pure Vegetarian South Indian Kitchen), and Pita Pit.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth. High CSAT scores are crucial for sustainable success.
Mr. Puffs' overall customer satisfaction (CSAT) is 81%, a slight decrease of 0.5 percentage points year-over-year. Ontario shows a higher CSAT at 84% with an increase of 0.5 percentage points, while Quebec has a CSAT of 76% with a decrease of 0.7 percentage points. This suggests varying customer experiences across different regions.
Average check measures the amount customers spend per visit, indicating pricing strategy effectiveness and customer spending habits.
Mr. Puffs' overall average check is 15.3 CAD, a 5.7% increase year-over-year. Alberta has an average check of 16.1 CAD, while Ontario's is 14.2 CAD. The increase suggests customers are spending more per visit, potentially due to menu changes or increased order sizes.
Outlet count indicates brand reach and market penetration. A larger number of outlets can lead to greater brand visibility and accessibility.
Mr. Puffs has 43 outlets in Quebec, 26 in Ontario, and 3 in Alberta. The distribution shows a strong presence in Quebec, with a moderate presence in Ontario and a limited presence in Alberta. This highlights the brand's geographical focus.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
Mr. Puffs' top competitors based on cross-visitation are Tim Hortons (20.93%), McDonald's (13.90%), A&W Canada (6.28%), Starbucks (5.53%), and Subway (4.04%). This indicates that customers who visit Mr. Puffs also frequently visit these established fast-food and cafe chains.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to optimize customer service.
Mr. Puffs experiences peak traffic workload between 12:00 PM and 7:00 PM, with the highest traffic around 6:00 PM (63.50%). Traffic is significantly lower during early morning hours. This data helps optimize staffing and resource allocation during peak times.
Understanding consumer segments allows for targeted marketing, tailoring products and messaging to specific demographic groups.
Mr. Puffs' customer base shows a high affinity towards women (107 index) and Gen Z (115 index), suggesting these segments are overrepresented among its customers. Gen X also shows high affinity (112 index). Men (95 index) and Gen Y (98 index) are under-indexed, indicating lower representation.