Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Lindt performance in the Italy and how they change over time
See what factors influence Lindt performance in the Italy and how they change over time
Available by subscription
Available by subscription
An analysis of Lindt' competitors in the Italy
An analysis of Lindt' competitors in the Italy
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Lindt is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals competitive strength. High percentile suggests strong customer preference and brand leadership in the Cafe & Restaurants industry.
Lindt, with a market performance percentile of 99 in Italy, holds a leading position in the Cafe & Restaurants industry. This indicates a very high share of foot traffic compared to its peers. Da Pino, Armònia Bake Bar & Cucina 1965, Al Solito Porzio | Pizzeria Cosenza, Suso, Birra & Brace, and PizzaClub No Limits are performance peers within a similar range.
Customer satisfaction reflects brand loyalty and service quality. Tracking changes informs service improvements and marketing effectiveness.
Overall customer satisfaction for Lindt in Italy is 68%, a decrease of 5.9 percentage points year-over-year. Satisfaction varies by state, with Tuscany at 98% and Campania at 61%. The trend shows CSAT fluctuating between 63.07% and 74.40% during the observed period, indicating areas for improvement to boost customer sentiment.
Outlet count indicates market reach. Monitoring distribution informs expansion strategy and brand accessibility to consumers.
Lindt has a presence across multiple regions in Italy. The brand has 3 outlets each in Lombardy, Piedmont and Lazio. Emilia-Romagna and Campania have 2 outlets each, while Sicily, Friuli – Venezia Giulia, Abruzzo, Tuscany and Veneto each have 1.
Understanding competitors reveals market dynamics. Analyzing cross-visitation helps refine marketing and capture additional customer segments.
Autogrill (19.30%) and McDonald's (17.72%) are the most frequently visited brands by Lindt's customers in Italy. Old Wild West (5.79%), Starbucks (4.39%), and Burger King (3.86%) also see customer overlap. This insight informs competitive positioning.
Traffic workload shows peak hours. Understanding these patterns helps optimize staffing and resource allocation for efficient service.
Lindt experiences peak traffic between 10:00 AM and 6:00 PM, with the highest workload occurring between 4:00 PM and 5:00 PM (58.07%). There is little to no traffic between 9:00 PM and 9:00 AM, indicating a need to focus marketing efforts on busier hours.
Consumer segments reveal target audience traits. Understanding demographic affinity helps customize marketing for maximum engagement and ROI.
Lindt's customer base in Italy shows a strong affinity towards women (81) and men (115). Generation X (116) shows higher engagement, while Gen Y (89) and Gen Z (86) are under-indexed. Marketing should cater to Gen X.