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Managing Partner, Global Business Development
See what factors influence King Pie performance in the South Africa and how they change over time
See what factors influence King Pie performance in the South Africa and how they change over time
Available by subscription
Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
King Pie is in the top 10% of brands
Sample of brands in the same percentile
An analysis of King Pie' competitors in the South Africa
An analysis of King Pie' competitors in the South Africa
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
King Pie is a leading brand with a market performance percentile of 90, placing it in the top 10% in South Africa's Cafe & Restaurants industry. This high percentile signifies strong customer preference relative to peers like Obscura Cocktail Bar & Eatery, The Hang Over Sports Bar, Sergeant Pepper, Olivias Coffeebake, Remo's and Butterfly Blu Restaurant, all at the same level.
Customer satisfaction (CSAT) is a key indicator of customer loyalty, brand perception, and the likelihood of repeat business and positive word-of-mouth referrals.
King Pie's overall customer satisfaction is 22%, a significant decrease of 56 percentage points year-over-year. In Western Cape, CSAT is 28%, with a decrease of 72.2 percentage points. These figures suggest a substantial decline in customer happiness, requiring investigation to identify and address the underlying issues to improve customer retention.
Competitor analysis helps identify market rivals and customer preferences, enabling strategic positioning and competitive advantage.
King Pie's customers also frequently visit McDonald's (83.33%), KFC (50.00%), ROMAN'S PIZZA (33.33%) and Nando's (33.33%), showing the fast-food landscape in which it operates. Calamari Fisheries (16.67%) shows a less strong connection. These cross-visitation patterns help in understanding King Pie's competition.