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Managing Partner, Global Business Development
See what factors influence Jollibee performance in the Saudi Arabia and how they change over time
See what factors influence Jollibee performance in the Saudi Arabia and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Jollibee' competitors in the Saudi Arabia
An analysis of Jollibee' competitors in the Saudi Arabia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Jollibee is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance reveals a brand’s share of foot traffic, reflecting its competitive strength and customer preference in the industry.
Jollibee in Saudi Arabia holds a leading Market Performance percentile of 99, placing it in the top 1% of brands. This indicates a strong market presence and customer preference compared to peers such as كوفي هارفست, Paul, Gather, Madhghott Nora Restaurant, Zalata, and برجر تسعه | BURGER 9, who share a similar percentile range.
CSAT reflects customer happiness. Declining satisfaction can signal service or product issues needing prompt attention to maintain loyalty.
Jollibee's overall customer satisfaction in Saudi Arabia is 71%, a decrease of 12.9 percentage points year-over-year. Eastern Province shows the highest satisfaction (78%), while Riyadh Region has the lowest (66%). The downward trend requires investigation into service or product issues to regain customer confidence.
Average Check shows how much customers spend. Increases suggest higher spending per visit, reflecting value perception or upselling success.
The average check for Jollibee in Saudi Arabia is 61.7 SAR, a 12.8% increase year-over-year. Medina Province has the highest average check (75.4 SAR), while Makkah Region has the lowest (56.4 SAR). The overall increase suggests customers are spending more per visit.
Outlet count reflects brand reach. More outlets mean greater accessibility, potentially increasing revenue and market share in different regions.
Jollibee has 4 outlets each in Riyadh and Makkah Region, 2 in Eastern Province, and 1 in Medina Province in Saudi Arabia. This distribution highlights key areas of operation and potential expansion opportunities within the country.
Identifying competitors helps refine strategies. Understanding cross-visitation highlights shared customer base and competitive positioning opportunities.
Jollibee's top competitors in Saudi Arabia, based on customer cross-visitation, are McDonald's (11.16%), Al Baik (10.73%), KFC (9.87%), Dunkin' (8.58%), and Burger King (8.15%). This indicates that customers who visit Jollibee also frequently visit these fast-food chains.
Traffic workload indicates peak hours. Managing workload during peak times ensures optimal staffing and customer service efficiency.
Jollibee in Saudi Arabia experiences peak traffic workload between 17:00 and 21:00, with a maximum workload at 19:00 (61.64%). The lowest traffic is observed between 1:00 and 5:00. This pattern suggests the need for optimized staffing during peak hours.
Consumer segments enable targeted marketing. Gender and generation insights inform tailored campaigns, improving engagement and brand relevance.
Jollibee's customer base in Saudi Arabia shows a higher affinity among women (129 index) compared to men (88 index). Gen Z displays very high affinity (341 index), while Gen X (73 index) and Gen Y (80 index) are under-indexed. Marketing could focus on these segments.