Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Jollibee performance in the Saudi Arabia and how they change over time
See what factors influence Jollibee performance in the Saudi Arabia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Jollibee is right in the middle
Sample of brands in the same percentile
An analysis of Jollibee' competitors in the Saudi Arabia
An analysis of Jollibee' competitors in the Saudi Arabia
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Jollibee's market performance in Saudi Arabia is at the 47th percentile, indicating a below average/lagging market position. This suggests Jollibee has a smaller share of the market compared to its competitors. Performance peers in the same percentile range include alps burger, Casper & Gambini's, CLE CAFE, Tamarind Restaurant مطعم تمر هندي, Dash food | داش فود, and توابل الدجاج.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. High CSAT scores often correlate with repeat business.
Jollibee's overall CSAT in Saudi Arabia is 81%, a 0.9pp increase year-over-year, indicating positive customer sentiment. The Eastern Province shows the highest CSAT at 89% with a significant increase, while Riyadh Region has the lowest at 73% with a slight decrease. CSAT fluctuated between 77.78% and 90.11% during the reporting period.
Average check (AvgCheck) indicates how much customers spend per visit, influencing revenue. Monitoring AvgCheck helps optimize pricing and promotions.
The overall average check value is not available. The Eastern Province has the highest average check at 70.5 SAR. Riyadh Region's average check is 60.2 SAR, and Makkah Region's is 55.4 SAR. The average check fluctuated between 55.23 SAR and 68.57 SAR during the reporting period.
Number of outlets indicates brand reach and market presence. More outlets can mean greater convenience and brand visibility for customers.
Jollibee has 4 outlets each in Riyadh and Makkah Regions, 2 in Eastern Province, and 1 in Medina Province. This distribution shows a concentration of outlets in the central and western regions of Saudi Arabia.
Competitor analysis identifies key rivals and their market share. Understanding competitors helps refine strategies and maintain a competitive edge.
Jollibee's top competitors in Saudi Arabia, based on cross-visitation, are Al Baik (11.94%), KFC (10.95%), McDonald's (8.46%), Shawarma House (6.97%), and Burger King (6.97%). This indicates that customers who visit Jollibee also frequently visit these fast-food chains.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to meet customer demand effectively.
Jollibee's peak traffic workload occurs between 17:00 and 21:00, with the highest workload at 19:00 (61.01%). Traffic is significantly lower during early morning hours (0:00-6:00), indicating a need for adjusted operational strategies during off-peak times.
Consumer segment analysis informs targeted marketing by understanding demographics. Affinity insights guide positioning and messaging for optimal engagement.
Women show a high affinity (163) for Jollibee, while men are under-indexed (73). Gen Z exhibits a very high affinity (344), while Gen X (73) and Gen Y (80) are under-indexed. This suggests Jollibee resonates strongly with Gen Z and women.