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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence I Love Pizza performance in the Australia and how they change over time
See what factors influence I Love Pizza performance in the Australia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of I Love Pizza' competitors in the Australia
An analysis of I Love Pizza' competitors in the Australia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
I Love Pizza is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reveals brand's foot traffic share, indicating competitive strength and customer preference in the industry.
I Love Pizza is a leading brand in Australia's Cafe & Restaurants industry, with a market performance percentile of 99. This signifies a high share of customer traffic compared to peers. Performance peers within the same percentile range include: The Saint George Hotel, Gangnam bakery, Poca Madre Restaurant, Patiala Bakers, Fasta Pasta, Sir Braxton Chocolate Bar.
Customer satisfaction (CSAT) reflects customer loyalty and brand perception, impacting revenue and long-term growth. Tracking CSAT helps identify areas for improvement.
I Love Pizza's overall customer satisfaction is 76%, a decrease of 7.3 percentage points year-over-year. Satisfaction varies by location, with the Australian Capital Territory at 100% (up 2pp) and New South Wales at 75% (down 6.6pp). CSAT declined from May (81.82%) to July (70.11%) 2025, showing a downward trend that needs addressing.
Average check (Avg Check) reflects spending per customer, a key driver of revenue. Monitoring Avg Check identifies pricing and upselling opportunities.
The overall average check for I Love Pizza is 31 AUD, an increase of 5.7% year-over-year. In New South Wales, the average check is 31.4 AUD, showing no growth. Average check varied during the period, from 33.59 AUD in May to 30 AUD in July, highlighting fluctuations in customer spending habits.
Number of outlets indicates brand reach and market penetration. Growth in outlet numbers can drive revenue and brand visibility.
I Love Pizza has 20 outlets in Australia. New South Wales has 19 outlets, representing the majority. The Australian Capital Territory has 1 outlet, signaling a smaller presence in that region. This distribution shows a concentrated presence in New South Wales.
Understanding key competitors and cross-visitation patterns informs competitive strategies and highlights opportunities to capture market share.
The top competitors for I Love Pizza, based on customer cross-visitation, are Johnny Gio's Pizza (5.19%), McDonald's (5.19%), KFC (3.90%), Bohäus Cafe (3.90%), and Crust Pizza (3.90%). This indicates that customers who visit I Love Pizza also frequent these brands, offering insights into shared customer preferences.
Analyzing traffic workload by hour reveals peak times and helps optimize staffing, marketing, and resource allocation for maximum efficiency.
I Love Pizza experiences peak traffic workload between 17:00 and 21:00 (5:00 PM to 9:00 PM), with the highest workload at 20:00 (8:00 PM) at 49.22. The lowest traffic workload occurs between 4:00 and 9:00 (4:00 AM to 9:00 AM), indicating minimal activity during these hours.
Consumer segment analysis informs targeted marketing and positioning. Gender/generation affinity reveals preferences and helps tailor messaging for better engagement.
Women are overrepresented among I Love Pizza's customers, with an affinity index of 87. Men are also overrepresented with an affinity index of 110. Gen Y has a high affinity (141), indicating they are strongly overrepresented. Gen X is underrepresented (86) compared to the average consumer.