Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Hot & Roll performance in the Malaysia and how they change over time
See what factors influence Hot & Roll performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Hot & Roll' competitors in the Malaysia
An analysis of Hot & Roll' competitors in the Malaysia
In Cafés & Restaurants
·Jul – Sep 25
Hot & Roll is in the lower 26% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Hot & Roll's market performance is in the lower 26% percentile, indicating a below average market standing. This suggests that Hot & Roll captures less foot traffic compared to its competitors. Performance peers in the same percentile range include Cafe Bandit, Grace Point Food Court 美食街, KOPI TENGGEK TANJUNG PIAI 2.0 (CAWANGAN LARKIN), Fifbites Elmina Lakeside Mall, Restoran Nasi Kandar Yasmeen, and Fusion翠香园 Tan Jetty.
Customer satisfaction reflects brand perception and loyalty, directly impacting revenue and long-term sustainability.
Overall customer satisfaction for Hot & Roll is 52%, a 2.5 percentage point increase year-over-year. Kuala Lumpur shows high satisfaction at 56% with a significant growth of 25.1 percentage points, while Selangor shows lower satisfaction at 19% with a decrease of 27.8 percentage points. The CSAT trend fluctuated between 44.12% and 57.45% during the reported period.
Outlet count indicates brand reach and market penetration, influencing accessibility and brand visibility.
Hot & Roll has a total of 79 outlets across Malaysia. Selangor has the highest number of outlets with 30, followed by Kuala Lumpur with 21. Pahang and Kelantan each have 7 outlets, while other states have fewer. This distribution highlights Selangor and Kuala Lumpur as key markets for Hot & Roll.
Identifying competitors helps refine strategies, understand market dynamics, and capture market share.
The top competitors for Hot & Roll, based on customer cross-visitation, are Secret Recipe, Tealive, KFC, and McDonald's, each with a 9.52% cross-visitation rate. The Coffee Bean & Tea Leaf has a 4.76% cross-visitation rate. This indicates that customers who visit Hot & Roll also frequently visit these brands.
Traffic workload analysis optimizes staffing and resource allocation, enhancing operational efficiency and customer experience.
Hot & Roll experiences peak traffic workload between 10 AM and 8 PM, with the highest workload occurring between 12 PM and 3 PM. Traffic is minimal during early morning hours (12 AM - 6 AM). This data suggests optimal staffing and resource allocation should focus on the late morning and afternoon periods.
Understanding consumer segments enables targeted marketing, improving engagement and ROI.
Women show a high affinity (137 index) for Hot & Roll, while men are under-indexed (67 index). Gen Z exhibits the highest affinity (144 index), followed by Gen X (116 index). Gen Y is under-indexed (85 index). This suggests that Hot & Roll resonates more strongly with women and Gen Z consumers.