Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Hi-Lai performance in the Taiwan and how they change over time
See what factors influence Hi-Lai performance in the Taiwan and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Hi-Lai' competitors in the Taiwan
An analysis of Hi-Lai' competitors in the Taiwan
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Hi-Lai is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference.
Hi-Lai, with a market performance of 99, is a leading brand. This indicates strong customer preference. Performance peers in the same range are Xing Fu Tang, Dimdimsum, 早安美芝城, ISLAND BUFFET RESTAURANT, 肉次方 燒肉放題 高雄裕誠店, and SUKIYA.
Customer satisfaction reflects loyalty and brand perception, directly impacting retention and long-term growth.
Hi-Lai's overall customer satisfaction is 74%, a 2.3 percentage point increase year-over-year, indicating improved customer sentiment. Taichung has the highest satisfaction (81%), while Kaohsiung has the lowest (71%). Satisfaction varies across cities.
Average check measures spending per customer, indicating pricing power and customer value.
Hi-Lai's overall average check is 927.1 TWD, a 9.6% decrease year-over-year. Taipei has the highest average check (1100 TWD). The decrease needs further investigation.
Outlet count reflects brand reach and market presence, impacting accessibility and potential revenue.
Hi-Lai has 13 outlets in Kaohsiung, the most of any city. Taipei has 5, while Taoyuan City and Taichung each have 3. Tainan and Zhubei City each have 2. Kaohsiung is a key region.
Analyzing competitors reveals market dynamics and opportunities to differentiate and gain market share.
Hi-Lai's top competitors based on customer cross-visitation are McDonald's (7.29%) and Starbucks (6.68%). 店, Sushiro, and Ba Fang Yun Ji also show notable cross-visitation, indicating shared customer bases.
Traffic workload identifies peak hours, enabling efficient staffing and resource allocation.
Hi-Lai's peak traffic workload occurs between 12:00 PM and 7:00 PM, with the highest workload at 1:00 PM (65.56) and 6:00 PM (66.74), and 7:00 PM (66.33). Early morning hours show minimal activity.
Consumer segments helps to understand the characteristics and preferences of its customer base.
Hi-Lai's customer base shows a higher affinity towards women (92), with men being overrepresented (108). Gen X customers show a very high affinity (150), while Gen Y shows lower affinity (73). Gen Z customers are also overrepresented (112).