Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Hi-Lai performance in the Taiwan and how they change over time
See what factors influence Hi-Lai performance in the Taiwan and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Hi-Lai' competitors in the Taiwan
An analysis of Hi-Lai' competitors in the Taiwan
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Hi-Lai is in the top 24% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Hi-Lai's market performance is at the 76th percentile, indicating an average/above average market position. This means Hi-Lai captures more foot traffic than 75% of its competitors in Taiwan's Cafe & Restaurants industry. Performance peers in the same percentile range include Pinnada, Sushiro, Hong Ya Hamburger, 麥味登, 蟹老闆活海鮮-烏石港推薦海鮮餐廳|頭城道地海鮮|海鮮熱炒|活海鮮推薦|人氣生鮮|聚餐餐廳|合菜餐廳|海鮮餐廳推薦|在地推薦海鮮, and Moon Moon Food.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth.
Hi-Lai's overall customer satisfaction (CSAT) is 83%, a 7.1 percentage point increase year-over-year. Taoyuan City shows the highest CSAT at 92%, while Kaohsiung has the lowest at 71%. This indicates strong positive sentiment overall, with regional variations suggesting areas for targeted improvement in Kaohsiung and Taipei.
Average check reveals customer spending habits, crucial for pricing strategies and revenue forecasting.
Hi-Lai's overall average check is 856.5 TWD, a 13.7% decrease year-over-year. Taipei has the highest average check at 1100 TWD. The decrease suggests potential shifts in customer spending or menu preferences, requiring further investigation into pricing and offerings.
Outlet count indicates brand reach and market presence, influencing accessibility and brand awareness.
Hi-Lai has 14 outlets in Kaohsiung, the highest number among the listed cities. Taipei has 5 outlets, Taichung has 4, while Tainan, Taoyuan City and Zhubei City each have 2. This distribution highlights Kaohsiung as a key market for Hi-Lai, with opportunities for expansion in other cities.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies.
Hi-Lai's top competitors based on cross-visitation are McDonald's (5.19%) and Starbucks (4.89%). Other competitors include 店 (2.00%), Sushiro (1.78%), and Ba Fang Yun Ji (1.56%). This indicates that customers who visit Hi-Lai also frequently visit these fast-food and cafe chains.
Traffic workload analysis optimizes staffing and resource allocation based on peak hours.
Hi-Lai experiences peak traffic workload between 12:00 PM and 7:00 PM, with the highest workload at 1:00 PM (66.08) and 6:00 PM (67.35). Traffic is minimal between 10:00 PM and 6:00 AM. This data suggests the need for increased staffing and resources during peak hours to manage customer flow effectively.
Understanding consumer segments enables targeted marketing and product development strategies.
Hi-Lai's customer base shows high affinity for women (98) and men (102). Gen X is overrepresented (159), while Gen Y (80) and Gen Z (92) are underrepresented. This suggests Hi-Lai appeals strongly to Gen X, with opportunities to increase engagement among younger generations.