Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence H-E-B performance in the United States and how they change over time
See what factors influence H-E-B performance in the United States and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of H-E-B' competitors in the United States
An analysis of H-E-B' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
H-E-B is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand’s share of foot traffic, showing its competitive strength and customer preference in the industry.
H-E-B's MARKET PERFORMANCE is at the 99th percentile, indicating a leading position. This means H-E-B captures a significantly larger share of customer visits compared to most competitors in the Cafe & Restaurants industry. Performance peers in similar range: Metro Cafe Diner, Rusty Pelican - Miami, Osmow's Shawarma, Rio Steakhouse and Bakery, Wolfgang Puck, The Taco Project.
Customer satisfaction (CSAT) shows how happy customers are, affecting loyalty and brand reputation. High CSAT usually means more repeat business.
H-E-B's overall customer satisfaction is 89%, a 14.2 percentage point increase year-over-year. This suggests a notable improvement in customer experiences. In Texas, customer satisfaction mirrors the overall CSAT at 89% with 14.2pp growth, reinforcing positive customer sentiment.
Average check is how much customers spend per visit. Monitoring it helps understand spending habits and revenue trends.
H-E-B's overall average check is $13.8, which decreased by 0.8% year-over-year. This indicates a slight dip in customer spending per visit. In Texas, the average check is also $13.8, showing no growth compared to the previous year.
Outlet count shows brand reach. More stores often mean better access for customers and higher market visibility.
H-E-B has 48 outlets in Texas. The bar fill percentage is 100%, indicating complete market saturation in this reported metric. There is no data available regarding the growth and number of outlets in other states.
Knowing competitors reveals market dynamics, helping brands identify threats and opportunities for growth.
Top competitors based on cross-visitation include Chick-fil-A (11.11%), Raising Cane's Chicken Fingers (9.88%), McDonald's (8.64%), Whataburger (7.41%), and Little Caesars Pizza (6.17%). These brands are frequently visited by H-E-B customers, suggesting potential areas for competitive strategy adjustments.
Traffic workload by hour shows peak times. Brands can improve staffing and service to match demand patterns.
H-E-B experiences peak traffic between 11 AM and 7 PM, with the highest workload at 1:00 PM (57.35%). Traffic is minimal during late-night and early-morning hours, indicating prime hours for operational optimization and promotional efforts.
Consumer segments help brands target different customers. This ensures marketing is relevant and effective.
Women are overrepresented with an affinity index of 94, while Men are at 106. Gen X are highly overrepresented (123), showing a strong affinity, whereas Gen Y (97) and Gen Z (61) are underrepresented, suggesting lower relative engagement compared to the average consumer.