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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence h3 performance in the Portugal and how they change over time
See what factors influence h3 performance in the Portugal and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
h3 is right in the middle
Sample of brands in the same percentile
An analysis of h3' competitors in the Portugal
An analysis of h3' competitors in the Portugal
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference in the industry.
h3's market performance in Portugal is at the 47th percentile, indicating a below average/lagging position in the Cafe & Restaurants industry. This suggests h3 captures less foot traffic compared to its competitors. Performance peers in the same percentile range include Eattico, Pata Negra, Adega São Nicolau, Restaurante LSD, Queijaria Furnense, and Solar dos Presuntos.
Customer satisfaction (CSAT) is crucial as it reflects customer loyalty and directly impacts brand reputation and revenue.
h3's overall customer satisfaction in Portugal is 60%, a decrease of 3.5 percentage points year-over-year. Setúbal shows the highest CSAT at 79% with a significant increase, while Lisbon has the lowest at 54% with a decrease. This indicates varying customer experiences across different counties, requiring targeted improvements in Lisbon and Faro.
Average check is a key performance indicator (KPI) that reflects customer spending habits and revenue generation per transaction.
h3's overall average check in Portugal is 11.2 EUR, a decrease of 6.8% year-over-year. Lisbon has the highest average check at 11.7 EUR, while Faro's average check is 11.5 EUR. The decrease suggests a need to analyze pricing strategies and customer spending behavior to improve revenue per transaction.
The number of outlets indicates brand's market presence and potential reach to customers across different locations.
h3 has a total of 47 outlets in Portugal, with the majority (20) located in Lisbon. Porto has 8 outlets, Faro has 6, and Setúbal has 5. This distribution highlights Lisbon as a key market for h3, while other counties have fewer locations, indicating potential for expansion.
Identifying key competitors helps understand the competitive landscape and benchmark performance against industry rivals.
h3's top competitors in Portugal, based on customer cross-visitation, are McDonald's (18.46%), Burger King (7.69%), Pizza Hut (5.38%), Domino's Pizza (4.62%), and KFC (4.62%). This indicates that h3 customers also frequently visit these fast-food chains, suggesting a need to differentiate and strengthen brand loyalty.
Analyzing traffic workload by hours helps optimize staffing and resource allocation to meet customer demand effectively.
h3's traffic workload in Portugal peaks between 12:00 and 21:00, with the highest workload around 13:00 (56.96%). Traffic is minimal between 0:00 and 9:00. This data suggests that h3 should focus staffing and resources during peak hours to ensure optimal customer service and operational efficiency.
Understanding consumer segments by gender and generation enables targeted marketing and product strategies.
h3's customer base in Portugal shows a high affinity for women (84%) and men (113%). Gen X shows a high affinity (133%), while Gen Y (89%) and Gen Z (67%) are under-indexed. This suggests that h3 appeals more to Gen X and men, indicating opportunities to tailor marketing efforts to attract Gen Y and Gen Z.