Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Gloria Jean's Coffees performance in the Australia and how they change over time
See what factors influence Gloria Jean's Coffees performance in the Australia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Gloria Jean's Coffees' competitors in the Australia
An analysis of Gloria Jean's Coffees' competitors in the Australia
In Cafés & Restaurants
·Jul – Sep 25
Gloria Jean's Coffees is right in the middle
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance reveals brand's share of foot traffic, indicating competitive strength and customer preference within the Cafe & Restaurants industry.
Gloria Jean's Coffees holds a market performance percentile of 52 in Australia, placing it in the average/above average range. This indicates a moderate market standing relative to its peers. Performance peers in the same percentile range include Costa Taco, Adyar Ananda Bhavan Yokine (A2B Yokine), 500 Degrees Restaurant, China Bar, KAYA Desserts, and Ramen Zundo.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. High CSAT scores often correlate with repeat business.
Gloria Jean's Coffees has an overall CSAT of 74% in Australia, a 7.9 percentage point increase year-over-year. South Australia and Victoria show high CSAT (86% and 85% respectively), while New South Wales and Western Australia show lower CSAT (66% and 58% respectively). This indicates varying customer experiences across different states.
Average check (Avg Check) reflects customer spending per transaction, influencing revenue and profitability. Monitoring Avg Check helps optimize pricing strategies.
The overall average check for Gloria Jean's Coffees in Australia is 19.6 AUD, a 13.9% increase year-over-year. Victoria has the highest average check at 21.9 AUD. New South Wales has 18.4 AUD and Queensland has 16.3 AUD. This suggests regional differences in customer spending habits.
Number of outlets indicates brand reach and market presence. A larger outlet network can increase brand visibility and customer accessibility.
Gloria Jean's Coffees has the most outlets in New South Wales (72), followed by Victoria (29) and Queensland (27). South Australia has 9 outlets, Western Australia has 8, Northern Territory has 3, and Australian Capital Territory has 1. This distribution reflects the brand's strategic focus on specific regions.
Identifying top competitors through cross-visitation analysis helps understand market dynamics and competitive landscape, informing strategic positioning.
The top competitors for Gloria Jean's Coffees in Australia, based on customer cross-visitation, are McDonald's (14.93%), KFC (7.96%), Hungry Jack's Burgers (5.97%), Domino's Pizza (4.98%), and Guzman y Gomez (4.48%). This indicates that Gloria Jean's customers also frequently visit fast-food chains.
Analyzing traffic workload by hour reveals peak and off-peak times, enabling efficient staffing and resource allocation to meet customer demand.
Gloria Jean's Coffees experiences peak traffic between 6 AM and 16 PM, with the highest workload around 10 AM (59.65%). Traffic is minimal during the night, indicating the need for optimized staffing during peak hours.
Analyzing consumer segments by gender and generation enables targeted marketing, improving engagement and brand resonance with specific demographic groups.
Gloria Jean's Coffees shows a high affinity with women (112 index) and Gen Z (170 index). Men are under-indexed (90 index), as are Gen Y (127 index). This suggests that marketing efforts could be tailored to better engage male consumers.