Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Gelatissimo performance in the Australia and how they change over time
See what factors influence Gelatissimo performance in the Australia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Gelatissimo' competitors in the Australia
An analysis of Gelatissimo' competitors in the Australia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Gelatissimo is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Gelatissimo's market performance is at the 63rd percentile in Australia's Cafe & Restaurants industry, indicating an average/above average market standing. This means Gelatissimo is ahead of many competitors in attracting customer traffic. Performance peers in the same percentile range include Yo-Chi, Wilma, ING KOREAN BBQ BUFFET, Starbucks, TGI Fridays, and Tenkomori.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. High CSAT often correlates with repeat business and positive word-of-mouth.
Gelatissimo's overall customer satisfaction is 93%, a 1pp increase year-over-year. New South Wales leads with 97% satisfaction, while Victoria shows the lowest at 81%. This indicates strong customer approval overall, with regional variations needing attention in Victoria and Queensland.
Outlet count indicates brand reach and market presence. Growth in outlet numbers often signals expansion and increased accessibility for customers.
Gelatissimo has 22 outlets each in New South Wales and Queensland, representing the highest concentration. South Australia has 5, Victoria has 4, Australian Capital Territory has 3, and Western Australia has 1. This distribution highlights key markets and potential areas for expansion.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns helps refine marketing and competitive strategies.
Gelatissimo's customers also frequently visit McDonald's (4.70%), KFC (4.70%), Domino's Pizza (3.85%), Hungry Jack's Burgers (2.99%), and El Jannah Chicken (2.56%). This suggests a competitive landscape where fast-food chains attract a portion of Gelatissimo's customer base.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours ensures efficient service and maximizes revenue potential.
Gelatissimo experiences peak traffic between 10 AM and 10 PM, with the highest workload around 6 PM (51.16% and 51.20%). Traffic is minimal before 8 AM. This data informs staffing and operational decisions to meet customer demand effectively.
Understanding consumer segments informs targeted marketing. Gender and generational insights enable tailored campaigns, improving engagement and ROI.
Women show a higher affinity (110) for Gelatissimo compared to men (92). Gen Y exhibits the strongest affinity (117), while Gen X (64) and Gen Z (85) are under-indexed. This suggests marketing should focus on Gen Y and consider strategies to engage Gen X and Gen Z more effectively.