Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Freez performance in the United Arab Emirates and how they change over time
See what factors influence Freez performance in the United Arab Emirates and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Freez is in the lower 42% of brands
Sample of brands in the same percentile
An analysis of Freez' competitors in the United Arab Emirates
An analysis of Freez' competitors in the United Arab Emirates
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing its competitive strength and customer preference.
Freez's market performance is in the lower 42% in the UAE's Cafe & Restaurants industry, indicating a below average market standing. Performance peers in the same percentile range include Idukki Gold Restaurant, PARKA Bakehouse, FLTR, Papa Murphy's Pizza, Zuma, and Sultan Al Arab Restaurant - Al Majaz.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation, crucial for sustained growth.
Freez's overall customer satisfaction is 80%, a decrease of 2.8 percentage points year-over-year. CSAT in Dubai is 62%, with a decrease of 18 percentage points. The CSAT trend shows fluctuations between 71.11% and 92.73% from June to August 2025.
Outlet count indicates brand reach and market presence, influencing accessibility and brand visibility.
Freez has 13 outlets in Dubai, 7 in Abu Dhabi, 2 in Ajman, 1 in Ras al-Khaimah, and 1 in Sharjah. Dubai accounts for the largest share of Freez outlets.
Identifying top competitors helps refine strategies, understand market dynamics, and capture market share.
The top competitors for Freez, based on customer cross-visitation, are McDonald's (12.82%), Pizza Hut (7.69%), Starbucks (7.69%), Papa Johns Pizza (6.41%), and KFC (6.41%).
Traffic workload analysis identifies peak hours, enabling efficient staffing and resource allocation.
Freez experiences peak traffic workload between 6 PM and 9 PM, with the highest workload at 21:00 (58.97%). The lowest traffic workload is between 3 AM and 7 AM.
Understanding consumer segments enables targeted marketing, improving engagement and ROI.
Women are overrepresented among Freez consumers (74% affinity), while men are also overrepresented (116% affinity). Gen Y demonstrates a high affinity (138% affinity) for Freez.