Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Florence Coffee Company performance in the United States and how they change over time
See what factors influence Florence Coffee Company performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Florence Coffee Company is in the lower 25% of brands
Sample of brands in the same percentile
An analysis of Florence Coffee Company' competitors in the United States
An analysis of Florence Coffee Company' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Florence Coffee Company's market performance is in the lower 25%, indicating a lagging position. This means the brand captures less foot traffic compared to competitors. Performance peers in the same range include Destination Downtown Food Hall, 83, Ottava Via, The Blend Coffee & Cocktails, Sweet Susie's Frozen Treats, and Riverwinds Restaurant.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT generally correlates with business success.
Florence Coffee Company's overall CSAT is 76%, a decrease of 3.7 percentage points year-over-year. In Montana, the CSAT is also 76%, with a similar decrease. The CSAT trend shows fluctuations between 71.43% and 83.33% over the last three months, indicating potential areas for improvement to stabilize and increase customer satisfaction.
Average check reveals spending habits, informing pricing strategies and revenue optimization. Monitoring trends helps tailor offerings to customer budgets.
The overall average check for Florence Coffee Company is $6.10, a decrease of 7.6% year-over-year. In Montana, the average check is also $6.10. The average check remained consistent at $7.00 over the last three months, suggesting a need to explore strategies to increase customer spending.
Outlet count indicates market presence and growth potential. Tracking changes informs expansion strategies and competitive positioning within the industry.
Florence Coffee Company has 23 outlets in Montana. This represents the brand's current physical presence in the state. Without historical data, it's challenging to assess growth, but maintaining this number is key to serving the Montana market.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns informs strategies to attract and retain customers.
Florence Coffee Company's top competitors based on customer cross-visitation are Chick-fil-A (10%), McDonald's (6.67%), Taco Bell (6.67%), Texas Roadhouse (6.67%), and Dairy Queen (5%). This indicates that customers who visit Florence Coffee Company also frequent these fast-food and restaurant chains.
Traffic workload reveals peak hours, enabling efficient staffing and resource allocation. Understanding customer flow optimizes service and maximizes revenue.
Florence Coffee Company experiences peak traffic between 5 AM and 6 PM, with the highest workload around 9 AM. There is no traffic between 7 PM and 4 AM. This data suggests the need for optimized staffing during peak hours to ensure efficient service and customer satisfaction.
Understanding consumer segments allows for targeted marketing. Gender and generational insights enable tailored campaigns, improving engagement and ROI.
Florence Coffee Company's customer base shows a higher affinity among women (114 index) compared to men (87 index). Gen X shows a high affinity (153 index), while Gen Y (86 index) and Gen Z (38 index) are under-indexed. This suggests marketing should focus on Gen X and consider strategies to engage younger generations.