Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Flight Club performance in the United Kingdom and how they change over time
See what factors influence Flight Club performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Flight Club' competitors in the United Kingdom
An analysis of Flight Club' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Flight Club is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Flight Club's market performance is in the top 1% percentile, positioning it as a leading brand. This indicates strong competitive strength and customer preference in the UK's Cafe & Restaurants industry. Performance peers include: L'ETO, Boston Tea Party, Barburrito, Vasantha Vilas, Society Bar & Kitchen, Amalfi Ristorante.
Customer satisfaction (CSAT) reflects how happy customers are, impacting loyalty and revenue. Higher CSAT often leads to repeat business and positive word-of-mouth.
Flight Club demonstrates strong customer satisfaction with an overall CSAT of 90%, a 3.8 percentage point increase year-over-year. England shows the highest CSAT at 92%, while Scotland's CSAT is lower at 79%. This indicates consistent positive experiences, with opportunities to improve satisfaction in Scotland.
Average check is the typical amount spent per customer visit, crucial for revenue and profitability analysis. Monitoring trends helps optimize pricing strategies.
Flight Club's overall average check is £35, an 11.1% increase year-over-year, signaling increased spending per customer. England has the highest average check at £35.6, while Scotland's average check is £32.3. This increase in average check enhances revenue streams.
Outlet count signifies market reach and expansion. More outlets can increase brand visibility and accessibility to customers.
Flight Club has a total of 14 outlets in the United Kingdom. The majority (11) are located in England, with 2 in Scotland and 1 in Wales. The concentration of outlets in England suggests a strategic focus on that region.
Identifying competitors reveals market dynamics and helps refine strategies. Analyzing cross-visitation patterns shows shared customer base.
Flight Club's top competitors based on customer cross-visitation are JD Wetherspoon (8.32%), McDonald's (6.07%), KFC (2.95%), Dishoom (2.25%), and Costa Coffee (2.08%). These brands share a portion of Flight Club's customer base, highlighting key players in the UK cafe & restaurant sector.
Traffic workload by hour shows peak times, helping optimize staffing and resource allocation for better customer service.
Flight Club's peak traffic workload occurs between 17:00 and 20:00, with the highest workload at 18:00 (55.24%). Traffic is minimal between 0:00 and 10:00. This indicates a primarily evening-focused business model, with opportunities to optimize staffing during peak hours.
Understanding consumer segments allows for tailored marketing. Gender and generation insights inform targeted campaigns, improving engagement.
Flight Club's customer base shows a higher affinity towards women (86%) and a strong affinity towards Gen X (110%) and Gen Y (116%). Gen Z is under-indexed (62%). This suggests opportunities for targeted marketing campaigns focused on women, Gen X and Y to further increase brand loyalty.