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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Dunkin' performance in the Philippines and how they change over time
See what factors influence Dunkin' performance in the Philippines and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jul – Sep 25
Dunkin' is right in the middle
Sample of brands in the same percentile
An analysis of Dunkin'' competitors in the Philippines
An analysis of Dunkin'' competitors in the Philippines
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile reveals brand's share of foot traffic, showing competitive strength and customer preference in the industry.
Dunkin' in the Philippines holds a market performance percentile of 45, indicating a below average/lagging position. This suggests that Dunkin' captures less foot traffic compared to its competitors. Performance peers in the same percentile range include The Matcha Tokyo - MOA, The Matcha Tokyo, Hill House Dining, Pancake House, Cộng Cà Phê Maginhawa, and Dahon at Mesa - Tagaytay.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Higher CSAT often correlates with increased sales and positive word-of-mouth.
Dunkin' in the Philippines has an overall CSAT of 63%, a decrease of 8.5 percentage points year-over-year. This indicates a decline in customer satisfaction. CSAT varies by region, with Central Luzon at 67%, Calabarzon at 63%, and Metro Manila at 57%, suggesting regional differences in customer experience.
Average check (Avg Check) indicates how much customers spend per visit, reflecting pricing strategy, menu appeal, and customer purchasing behavior.
Dunkin' in the Philippines has an overall average check of PHP 324.3, a 17.2% increase year-over-year. This suggests customers are spending more per visit. Average check varies by region, with Central Luzon at PHP 374.1, Calabarzon at PHP 340.5, and Metro Manila at PHP 304.9, indicating regional spending differences.
Number of outlets indicates brand's reach and market presence. A larger outlet count can lead to greater brand visibility and accessibility for customers.
Dunkin' in the Philippines has the most outlets in Metro Manila (92), followed by Calabarzon (49) and Central Luzon (46). This distribution highlights key regions for Dunkin's operations, with Metro Manila having the strongest presence.
Competitor analysis identifies key rivals and their customer overlap, informing competitive strategies and highlighting opportunities for differentiation.
Dunkin' in the Philippines sees the most customer overlap with McDonald's (25.13%), Jollibee (22.99%), and Starbucks (15.51%). This indicates that customers who visit Dunkin' also frequently visit these competitors, suggesting they are primary alternatives for consumers.
Traffic workload by hour reveals peak and off-peak times, enabling optimized staffing, inventory management, and targeted promotions.
Dunkin' in the Philippines experiences peak traffic workload between 10:00 AM and 7:00 PM, with the highest traffic around 5:00 PM (57.83% to 59.17%). Traffic is lowest in the early morning hours, indicating a need for adjusted operations based on time of day.
Analyzing consumer segments by Gender and Generation informs targeted marketing and positioning strategies, enhancing engagement and brand relevance.
Dunkin' in the Philippines shows a higher affinity index for Men (141%) compared to Women (59%). Among generations, Gen X shows the highest affinity (172%), while Gen Y (91%) and Gen Z (73%) are under-indexed, suggesting a need to tailor marketing efforts to better engage these younger demographics.