Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Costa Coffee performance in the Bulgaria and how they change over time
See what factors influence Costa Coffee performance in the Bulgaria and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Costa Coffee is right in the middle
Sample of brands in the same percentile
An analysis of Costa Coffee' competitors in the Bulgaria
An analysis of Costa Coffee' competitors in the Bulgaria
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Costa Coffee holds the 53rd percentile in Bulgaria's Cafe & Restaurants industry, indicating an average market performance. This means Costa Coffee's market standing is on par with Bistro The Old Sozopol, Olio D'Oliva Pizzeria, Complex Chayka, Noir Green Life Beach, Restaurant Djanny, and Добревски.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Monitoring CSAT helps identify areas for improvement.
Costa Coffee's overall customer satisfaction in Bulgaria is 50%, a decrease of 9.1 percentage points year-over-year. Odessos shows a CSAT of 78%, while Triadica has a CSAT of 35%. This indicates varying satisfaction levels across different counties, with a general downward trend.
Average check reveals how much customers spend per visit, influencing revenue. Tracking it helps optimize pricing and promotions.
The average check for Costa Coffee in Bulgaria varies by location. Triadica has an average check of 16.50 BGN, while Odessos has an average check of 14.00 BGN. Overall average check data is not available. The trend shows a decrease from May (17.74 BGN) to July (12.26 BGN).
Outlet count indicates brand reach and market presence. More outlets can mean greater convenience and brand visibility.
Costa Coffee has a varying number of outlets across different counties in Bulgaria. Triadica has the highest number of outlets with 4, while Odessos, Slatina, and Младост each have 2. Several other counties including Vazrajdane, Izgrev, Sredec, Mladost, Kremikovci and Vitosha each have 1 outlet.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and differentiation efforts.
Costa Coffee's customers in Bulgaria also frequently visit Happy Bar & Grill (21.99% cross-visitation), McDonald's (10.99%), KFC (5.24%), Starbucks (4.19%), and Restaurant Victoria (3.66%). This shows Happy Bar & Grill is a significant competitor for Costa Coffee.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to meet customer demand.
Costa Coffee experiences peak traffic between 8:00 and 19:00, with the highest workload around 12:00-14:00. Traffic is minimal between 21:00 and 7:00. This data helps optimize staffing and resource allocation during peak hours.
Understanding consumer segments allows for targeted marketing, tailoring products and messages to specific demographic groups.
Costa Coffee's customer base in Bulgaria shows a high affinity towards women (94%) and men (105%). Gen X is overrepresented (129%), while Gen Y (93%) and Gen Z (50%) are underrepresented. This suggests targeted marketing towards Gen X could be particularly effective.