Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Coop performance in the Switzerland and how they change over time
See what factors influence Coop performance in the Switzerland and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Coop is in the top 1% of brands
Sample of brands in the same percentile
An analysis of Coop' competitors in the Switzerland
An analysis of Coop' competitors in the Switzerland
Top-5 brands that brand's customers also visit
Search among the top brands by number of locations
Cafés & Restaurants
Market performance reveals brand strength, reflecting customer preference in a competitive landscape. This is a KPI to measure brand value.
Coop's market performance is at the 99th percentile, indicating a leading position in Switzerland's Cafe & Restaurants industry. This high percentile reflects a strong market presence and customer preference compared to peers like Santa Lucia, KFC, Marché, Samigo Amusement, Migros and Negishi Sushi Bar, which share the same percentile range.
CSAT reflects customer happiness. Higher scores can translate to increased loyalty, positive word-of-mouth, and ultimately, revenue growth for Coop.
Coop's overall customer satisfaction (CSAT) is 73%, up 5.8 percentage points year-over-year. Satisfaction varies by location, with Neuchâtel and Basel-Landschaft at 100%, while Wallis shows a slight decrease. The dynamic CSAT data indicates fluctuations over the period from May to July 2025, with a peak in June.
Average check (or ticket size) is a direct indicator of revenue per customer. Monitoring average check helps identify sales performance.
Coop's overall average check is 18.6 CHF, a 9% increase year-over-year. Aargau has the highest average check at 23.3 CHF. Dynamic data shows that the average check decreased between May and July 2025.
Outlet count indicates market reach and brand accessibility. More outlets potentially mean greater convenience and brand visibility for Coop.
Coop has the most outlets in Bern (93) and Zurich (86). Aargau has 45 outlets, followed by Vaud (41) and St. Gallen (32). The number of outlets by state provides insight into Coop's distribution strategy across Switzerland.
Analyzing competitors pinpoints market rivalry and potential opportunities. This is a KPI to understand external influence and competitive positioning.
McDonald's (13.55%) is the most frequently visited brand by Coop's customers, followed by Migros (6.98%), Burger King (6.16%), Marché (2.87%), and Santa Lucia (1.64%). This cross-visitation data highlights Coop's main competitors in the Swiss market.
Understanding traffic patterns by hour optimizes staffing, marketing, and resource allocation. Workload hours reflects visitor activity.
Coop experiences peak traffic between 10 AM and 4 PM, with the highest workload at 4 PM (56.36). Traffic is significantly lower in the early morning and late evening hours. This data helps Coop optimize staffing levels.
Understanding consumer segments allows for targeted marketing. Gender and generation affinity insights inform customized and effective positioning strategies.
Coop's customer base has a high affinity towards women (86) and men (109). Gen X (142) exhibits high affinity, while Gen Y (90) exhibits a slightly lower affinity. These affinity indices help Coop tailor its marketing strategies to specific consumer demographics.