Search among the top brands by number of locations
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See what factors influence Coffee Guru performance in the Australia and how they change over time
See what factors influence Coffee Guru performance in the Australia and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Coffee Guru' competitors in the Australia
An analysis of Coffee Guru' competitors in the Australia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Coffee Guru is in the top 3% of brands
Sample of brands in the same percentile
Search among the top brands by number of locations
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Coffee Guru holds a leading position at the 97th percentile in Australia's Cafe & Restaurants industry, indicating a strong market presence. This performance places Coffee Guru among the top 3% of brands, showing a high level of customer preference and traffic compared to its competitors like Banh Mi Banh Mi Carousel, Go Fish Fish & Chip Shop Mornington, Thali Dhaba, Choo Choo Sushi, Irish Murphy's, and VALYN Thai Restaurant & Bar.
Customer satisfaction reflects loyalty and brand perception, impacting repeat business and positive word-of-mouth, crucial for sustainable growth.
Coffee Guru's overall customer satisfaction (CSAT) is 78%, a 3.2 percentage point increase year-over-year, indicating improved customer experience. Queensland shows the highest CSAT at 88% with a 4pp increase, while New South Wales also improved significantly, reaching 83% (16.9pp increase). However, the Australian Capital Territory shows a CSAT of 52%, with a decrease of 14.2pp, suggesting areas needing improvement in customer service and offerings.
Average check reveals spending habits, essential for revenue forecasting and menu optimization, directly affecting profitability.
Coffee Guru's overall average check is 21.8 AUD, a 25.7% decrease year-over-year, indicating reduced spending per customer. Queensland shows an average check of 26.3 AUD with no growth or decline. The approximated average check remained around 22.22 AUD throughout the observed period, suggesting a need to analyze pricing strategies and customer purchase behavior to improve revenue.
Outlet count indicates brand reach and market penetration, crucial for assessing expansion and geographic influence within the industry.
Coffee Guru has the highest number of outlets in the Australian Capital Territory (13), indicating a strong regional presence. New South Wales has 4 outlets, while Queensland has 2. This distribution suggests a concentration of resources and brand recognition in the Australian Capital Territory compared to other states, highlighting potential expansion opportunities in New South Wales and Queensland.
Identifying competitors highlights market dynamics and consumer choices, essential for strategic positioning and gaining a competitive edge.
Coffee Guru's top competitors include McDonald's (10% cross-visitation), Foodmandu Restaurant & Bar (7.5%), KFC (7.5%), Domino's Pizza (5%), and Zambrero (5%). High cross-visitation with McDonald's suggests Coffee Guru customers also frequent fast-food chains. This data indicates potential opportunities for Coffee Guru to differentiate its offerings and attract customers seeking alternatives to fast food.
Understanding traffic patterns allows resource optimization, ensuring adequate staffing and inventory during peak hours for customer satisfaction.
Coffee Guru experiences peak traffic between 8 AM and 12 PM, with the highest workload around 10 AM (63.5%). Traffic is minimal during early morning hours (12 AM to 5 AM) and decreases significantly after 2 PM. This workload distribution indicates the need for optimized staffing and resource allocation during peak hours to ensure efficient service and customer satisfaction.
Analyzing consumer segments allows targeted marketing, enhancing engagement and brand resonance by tailoring strategies to specific demographics.
Coffee Guru shows a higher affinity among women (127%) compared to men (79%). Gen X shows high affinity (514%). This suggests that Coffee Guru resonates more strongly with women and Gen X, and marketing efforts should consider these preferences to maximize engagement.