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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence City Bites performance in the United States and how they change over time
See what factors influence City Bites performance in the United States and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of City Bites' competitors in the United States
An analysis of City Bites' competitors in the United States
Top-5 brands that brand's customers also visit
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
City Bites is in the top 4% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
City Bites' market performance is at the 96th percentile, indicating a leading position. This signifies a strong competitive edge with high customer preference. Performance peers in similar range include Kai Coffee Hawaii, Chicago Pizza & Sports Grille, Bogey's, The Beef House Restaurant & Dinner Theatre, 71 South, and Italian Express.
CSAT is a key performance indicator (KPI) for measuring customer happiness. Increase of CSAT shows improvement in customer experience, products and services.
City Bites demonstrates strong customer satisfaction with an overall CSAT of 78%, up by 14.6 percentage points year-over-year. This reveals significant improvements in customer experience. In Oklahoma, the CSAT is 77%, indicating localized customer satisfaction.
Average check reveals how much customers spend per visit. This KPI highlights changes in spending habits and informs pricing strategies.
City Bites' overall average check is $16.1, a decrease of 5.1% year-over-year. This suggests customers are spending slightly less per visit. In Oklahoma, the average check is $16.2, showing stable spending patterns in that region.
Number of outlets reflects brand's presence in locations. Growing number of outlets means growing presence on the markets.
City Bites has a total of 15 outlets. Oklahoma accounts for 14 outlets, indicating a strong regional presence. Kansas has 1 outlet, showing a limited presence in that state.
Competitor analysis reveals key players competing for the same customers, highlighting competitive threats and opportunities for differentiation.
City Bites' top competitors based on cross-visitation are Braum's Ice Cream & Dairy Store (17.91%), Sonic Drive-In (16.42%), Chick-fil-A (14.93%), McDonald's (14.93%), and Raising Cane's Chicken Fingers (10.45%). This shows the brands that City Bites customers also frequently visit.
Traffic workload shows peak times, helping to optimize staffing, manage resources, and improve customer experience during rush hours.
City Bites experiences peak traffic workload between 12 PM and 2 PM, with the highest workload at 12 PM (76.78%). Traffic gradually increases starting at 10 AM. There is no traffic from 8 PM till 9 AM. It indicates a need for maximum staffing and efficient service during lunchtime.
Consumer segments analysis informs targeted marketing and positioning strategies. Affinity insights can improve customer engagement.
City Bites' customer base shows Women are overrepresented with an affinity index of 103% while Men are underrepresented with an index of 97%. Gen X are overrepresented with an index of 140%, while Gen Y and Gen Z are underrepresented with indices of 73% and 64% respectively.