Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Cioccolatitaliani performance in the Italy and how they change over time
See what factors influence Cioccolatitaliani performance in the Italy and how they change over time
Available by subscription
Available by subscription
An analysis of Cioccolatitaliani' competitors in the Italy
An analysis of Cioccolatitaliani' competitors in the Italy
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Cioccolatitaliani is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand strength, reflecting customer preference in the cafe & restaurant industry within a specific market.
Cioccolatitaliani holds a leading market performance in Italy, positioned in the top 1% percentile. This signifies a strong competitive edge, demonstrating significant customer preference and a high volume of foot traffic compared to competitors like La Nuova Piazzetta, Crazy Pizza, Gelateria La Romana, L'Antica Pizzeria da Michele, Ristoro Della Salute, and Pizzium, which are also in the top 1%.
CSAT indicates customer loyalty. Monitoring CSAT trends helps identify areas for service improvement and gauge the impact of implemented changes.
Cioccolatitaliani's overall customer satisfaction in Italy is high at 87%, with a notable increase of 5.8 percentage points year-over-year. Tuscany shows the highest CSAT at 90%, with the largest growth of 20.9 percentage points. Liguria saw a decrease of -6.3 percentage points to 85%. The trend shows customer satisfaction ranging from 85.92% to 88.13%.
Outlet count indicates market reach. Tracking outlet distribution helps assess regional presence and expansion effectiveness.
Cioccolatitaliani has 19 outlets in Lombardy, dominating its presence in Italy. Piedmont has 4 outlets, while Lazio has 3. Liguria, Tuscany, Sardinia and Sicily each have 1 outlet, indicating a limited presence in those regions.
Competitor analysis identifies key players. Understanding competitors' customer base informs strategies for attracting and retaining customers.
Cioccolatitaliani's customers also frequent Spontini (4.21%), McDonald's (4.07%), and Bun Burgers (3.51%), indicating these are key competitors. Starbucks (2.66%) and Autogrill (2.66%) have lower cross-visitation rates.
Traffic workload reveals peak hours. Understanding workload patterns enables efficient staff scheduling and resource allocation.
Cioccolatitaliani experiences peak traffic workload between 8 AM and 8 PM, with the highest workload occurring around 6 PM (51.16%). Traffic is minimal between midnight and 6 AM.
Understanding consumer segments helps tailor marketing. Adapting strategies to different demographics increases engagement and conversion rates.
Cioccolatitaliani's customer base shows a higher affinity towards women (111) compared to men (91). Gen Z (173) and Gen Y (125) are overrepresented, showing a high affinity, while Gen X (61) is underrepresented.