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Managing Partner, Global Business Development
See what factors influence Chilli Flames performance in the United Kingdom and how they change over time
See what factors influence Chilli Flames performance in the United Kingdom and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Chilli Flames' competitors in the United Kingdom
An analysis of Chilli Flames' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Chilli Flames is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance indicates brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Chilli Flames holds a leading market position with a percentile of 98 in the Cafe & Restaurants industry in the United Kingdom. This indicates a strong competitive standing. Performance peers include The Nut And Squirrel, Water Meadow, Riwaz by Atul Kochhar, Burgeri, Burger Drop, and Med 3 Leyland.
Customer satisfaction (CSAT) is crucial for brand loyalty and revenue. Higher CSAT scores usually correlate with increased customer retention and positive word-of-mouth.
Chilli Flames exhibits a customer satisfaction rate of 76%, a 4.1 percentage point increase year-over-year. CSAT is 78% in England (6.8pp increase) but decreased to 56% in Wales (-22.2pp). There's a slight decrease in CSAT from May (76.60%) to June (73.68%), rebounding to 76.47% in July.
Average check reveals how much customers spend per visit. Increases can indicate successful upselling or changes in customer purchasing behavior.
The average check for Chilli Flames is £17.50, a 17.7% increase year-over-year. In England, the average check is £17.70. The average check fluctuated from £16.54 in May to £13.40 in both June and July. This data shows the average amount spent by customers.
Outlet count indicates brand reach and market presence. Growth in outlet numbers often reflects expansion and investment in the brand.
Chilli Flames has 10 outlets in England, 1 in Scotland, and 1 in Wales. This shows the geographical distribution of Chilli Flames' locations across the United Kingdom. The majority of outlets are located in England.
Identifying key competitors is vital for strategic planning. Understanding competitor visitation patterns helps refine marketing and operational strategies.
The top competitors for Chilli Flames, based on customer cross-visitation, are McDonald's (13.64%), Caffè Nero (4.55%), Nando's (4.55%), Costa Coffee (4.55%), and Mirch Masala (4.55%). McDonald's has a significantly higher cross-visitation rate compared to the other competitors.
Traffic workload insights are essential for staffing and resource allocation. Knowing peak hours helps optimize service and reduce wait times.
Traffic workload for Chilli Flames varies throughout the day, with peaks between 11:00 AM and 1:00 AM the next day. The highest traffic workload occurs between 7:00 PM and 10:00 PM with peak at 9:00 PM (48.21%) . Traffic is minimal between 4:00 AM and 10:00 AM. This indicates when Chilli Flames experiences the most customer activity.
Consumer segment analysis informs targeted marketing. Understanding demographics enables tailored campaigns and personalized customer experiences.
Chilli Flames' customer base shows a high affinity towards men (137 index). Regarding generations, Gen Y (119 index) and Gen X (107 index) show higher representation. Gen Z is indexed at 101. This information aids in tailoring marketing efforts to resonate with key demographic groups.