Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Chatime performance in the Australia and how they change over time
See what factors influence Chatime performance in the Australia and how they change over time
Available by subscription
Available by subscription
An analysis of Chatime' competitors in the Australia
An analysis of Chatime' competitors in the Australia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
Chatime is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand strength and customer preference in the industry, showing competitive standing based on foot traffic share.
Chatime holds a leading market position in Australia's Cafe & Restaurants industry with a 99th percentile, indicating top 1% performance. Peers include Slowhand cafe and bar, XS Espresso, Master Lanzhou Noodle, Johnny Gio's Pizza, KatsuCo, and 8848 Momo House, all within the same percentile range.
Customer satisfaction (CSAT) reflects customer happiness and loyalty, influencing brand reputation and repeat business. Monitoring it helps identify areas for improvement.
Chatime's overall CSAT in Australia is 61%, a 4 percentage point decrease year-over-year. CSAT varies by state, with Western Australia at 78% and Queensland at 39%. New South Wales and Queensland are the only states with improved CSAT.
Number of outlets indicates brand reach and market presence. More outlets can mean greater accessibility and brand visibility for potential customers.
Chatime has a significant presence in New South Wales (61 outlets). Victoria has 32, while South Australia, Western Australia, and Queensland each have 16. The Australian Capital Territory has 5, and Northern Territory has 2 outlets.
Competitor analysis identifies key rivals and their customer overlap, informing competitive strategies and highlighting opportunities for differentiation.
Chatime's top competitors in Australia, based on customer cross-visitation, are McDonald's (13.94%), KFC (7.69%), Domino's Pizza (6.25%), Hungry Jack's Burgers (5.77%), and Oporto (3.85%).
Traffic workload by hour shows peak and low hours, aiding in staffing, marketing, and operational efficiency for optimized customer experience.
Chatime experiences peak traffic between 12 PM and 6 PM, with the highest workload around 1 PM (54.73%). Traffic is minimal between midnight and 8 AM, gradually increasing from 9 AM onward.
Understanding consumer segments by gender and generation enables targeted marketing, improving engagement and brand resonance with specific groups.
Chatime's customer base shows Women (123 index) are overrepresented, while Men (82 index) are underrepresented. Gen Y (153 index) is overrepresented, indicating a high affinity, while Gen Z (67 index) is underrepresented.