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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence &Café performance in the Guatemala and how they change over time
See what factors influence &Café performance in the Guatemala and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
·Jun – Aug 25
&Café is in the top 5% of brands
Sample of brands in the same percentile
An analysis of &Café' competitors in the Guatemala
An analysis of &Café' competitors in the Guatemala
Top-5 brands that brand's customers also visit
Search among the top brands by number of locations
Cafés & Restaurants
Market performance shows brand's foot traffic share, revealing competitive strength and customer preference within the Cafe & Restaurants industry.
&Café holds a leading market performance percentile of 95 in Guatemala's Cafe & Restaurants industry, placing it in the top 5% of brands. This indicates a strong market presence. Performance peers in similar range include San Martín • Plaza Central - San Lucas Sacatepequez, Paseo Xejasmín - Restaurante y Hotel, Unión Café, Campero Metroplaza 4 Caminos, Restaurante El Rincón De La Finca, and Taquería Azteca.
Customer satisfaction (CSAT) measures how well a brand fulfills customer expectations, impacting loyalty and repeat business crucial for sustainable growth.
The overall customer satisfaction for &Café is 56%, a decrease of 25.4 percentage points year-over-year. In Guatemala Department, the CSAT is 40%, also down by 26.7 percentage points, indicating a need to address customer concerns in this area. The CSAT trend in May-July 2025 remains constant at 23.08%.
Outlet count reflects brand's reach and accessibility, impacting market penetration and revenue potential across different regions.
&Café has 15 outlets in Guatemala Department, 2 in Quetzaltenango, and 2 in Sacatepéquez. Guatemala Department holds the majority of the brand's outlets, indicating a strong regional focus. No growth data is available for this period.
Analyzing competitors reveals customer preferences and market dynamics, enabling strategic positioning and differentiation for sustainable competitive advantage.
The top competitors for &Café, based on customer cross-visitation, are San Martín, McDonald's, and Pollo Campero, each with a cross-visitation rate of 23.53%. Le Café follows with 17.65%, and Burger King with 11.76%. This data indicates customer preference overlaps and can inform competitive strategies.
Traffic workload analysis helps optimize staffing and resource allocation, ensuring efficient operations and customer satisfaction during peak hours.
&Café experiences peak traffic workload between 10:00 AM and 6:00 PM, with the highest workload around 1:00 PM (51.96). Traffic starts increasing significantly from 6:00 AM (27.40) onwards, suggesting early morning demand. There is no traffic between 9:00 PM and 5:00 AM.