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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Bob & Berts performance in the United Kingdom and how they change over time
See what factors influence Bob & Berts performance in the United Kingdom and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Bob & Berts' competitors in the United Kingdom
An analysis of Bob & Berts' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Bob & Berts is in the lower 41% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Bob & Berts' market performance is in the lower 41%, indicating a below average market standing. This suggests the brand captures less foot traffic compared to competitors. Performance peers in the same percentile include Chestnut Bakery, Maharaja Authentic Indian Cuisine, Walnut Tree Farm - Dining & Carvery, مطعم فريج صويلح (المأكولات الكويتية), Rock and Sole Plaice, and Speedboat Bar.
Customer satisfaction is crucial for loyalty and growth. Tracking CSAT helps understand customer sentiment and identify areas for service improvement.
Overall customer satisfaction for Bob & Berts is 55%, a decrease of 13.6 percentage points year-over-year. Scotland shows the highest CSAT at 60%, while England has the lowest at 51%. This decline indicates a need to address customer concerns to improve satisfaction levels across all locations.
Average check reflects customer spending per visit. Monitoring this KPI helps assess pricing strategies and identify opportunities to increase revenue.
The overall average check for Bob & Berts is £14.80, an increase of 11.6% year-over-year. England has the highest average check at £15.50. This increase suggests customers are spending more per visit, potentially due to menu changes or increased prices.
Outlet count indicates brand reach and market presence. Tracking this metric shows expansion efforts and potential market penetration.
Bob & Berts has 16 outlets in Northern Ireland, 7 in England, and 6 in Scotland. The highest concentration of outlets is in Northern Ireland, indicating a strong regional presence there.
Identifying top competitors helps understand the competitive landscape and benchmark performance against industry rivals.
The top competitors for Bob & Berts, based on customer cross-visitation, are McDonald's (12.41%), JD Wetherspoon (8.03%), Starbucks (6.57%), Costa Coffee (4.38%), and Greggs (4.38%). This indicates that customers who visit Bob & Berts also frequently visit these establishments.
Traffic workload analysis reveals peak hours and helps optimize staffing and resource allocation for better customer service.
Bob & Berts experiences peak traffic between 12:00 and 14:00, with the highest workload at 65.27% around noon. Traffic starts increasing at 7:00, peaks around midday, and declines after 14:00. There is no traffic between 21:00 and 7:00.
Understanding consumer demographics enables targeted marketing and product development to better cater to specific customer groups.
Bob & Berts' customer base shows a high affinity towards women (index 96) and men (index 103). Gen X is overrepresented (index 166), while Gen Y (index 63) and Gen Z (index 74) are underrepresented. This suggests a stronger appeal to Gen X compared to younger generations.