Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Black Canyon performance in the Malaysia and how they change over time
See what factors influence Black Canyon performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Black Canyon' competitors in the Malaysia
An analysis of Black Canyon' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Black Canyon is in the lower 30% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference.
Black Canyon's market performance is in the lower 30%, indicating a below-average market standing. This suggests it captures less foot traffic compared to competitors in Malaysia's Cafe & Restaurants industry. Performance peers in the same percentile range include Ai-CHA, Banyan Tree, Horizon, Restoran DarSA Kota Warisan, Restaurant Tasty Bless, and JY Kopitiam 金源茶室 - Batu Kawan.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue growth.
Black Canyon's overall CSAT is 76%, a 7.5 percentage point increase year-over-year, indicating improved customer happiness. CSAT varies by state, with Malacca at 77% (down 14.7pp), Johor at 72% (up 5.3pp), Selangor at 70% (up 3.8pp), and Perak at 65% (down 2pp). This suggests regional differences in customer experience.
Outlet count indicates brand reach and market presence, influencing accessibility and brand visibility.
Black Canyon has a varying number of outlets across Malaysian states. Selangor has the most with 6, followed by Perak with 5. Johor and Negeri Sembilan each have 3, Kuala Lumpur has 2, and Pahang, Sarawak, Kelantan, Putrajaya, and Kedah each have 1. This distribution reflects the brand's regional focus.
Competitor analysis identifies key rivals, informing strategies to gain market share and customer loyalty.
Black Canyon's top competitors based on customer cross-visitation are ZUS Coffee and Pizza Hut (8%), followed by Hard Rock Cafe and Tealive (6%), and The Coffee Bean & Tea Leaf (4%). This indicates that customers who visit Black Canyon also frequent these establishments.
Traffic workload reveals peak hours, enabling efficient staffing and resource allocation.
Black Canyon's peak traffic workload occurs between 10:00 AM and 9:00 PM, with the highest workload around 2:00 PM (55.51). There is no traffic between 10:00 PM and 9:00 AM. This data helps optimize staffing and resource allocation during peak hours.
Understanding consumer segments enables targeted marketing, improving engagement and ROI.
Black Canyon's consumer base shows a high affinity for women (73%, under-indexed) and men (125%, over-indexed). Among generations, Gen X shows high affinity (151%, over-indexed), Gen Y (74%, under-indexed), and Gen Z (131%, over-indexed). This data informs targeted marketing and positioning strategies.