Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Black Canyon performance in the Malaysia and how they change over time
See what factors influence Black Canyon performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Black Canyon' competitors in the Malaysia
An analysis of Black Canyon' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Black Canyon is in the top 3% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market share indicates brand's prominence, reflecting its competitive strength and customer preference in the industry.
Black Canyon holds a leading MARKET PERFORMANCE percentile of 97 in Malaysia's Cafe & Restaurants industry. This signifies a strong market position. Its performance peers in the same percentile are Seni Sattisorru Sitiawan, Absolute Thai, The YardHouse Kitchen Cafe & Bar, Wolf & Turtle Coffee @ Jalan J Taman Melawati, The Little Nyonya Cuisine @ Gurney Plaza, and Sun Thai Food (Chinese Muslim) @Mahkota Cheras.
CSAT measures customer happiness, crucial for loyalty and repeat business. It highlights areas needing improvement to boost satisfaction.
Black Canyon's overall CSAT is 60%, a 6.4 percentage point decrease year-over-year. CSAT varies by state, with Selangor showing the highest satisfaction (69%), increasing by 1.5pp, while other states like Penang, Perak, Negeri Sembilan and Johor show decline. The dynamic CSAT data shows a fluctuating pattern between May and July 2025.
Average check reflects spending per customer, vital for revenue analysis and identifying upselling opportunities.
Black Canyon's overall average check is 31.4 MYR, a 22.3% decrease year-over-year. Only Johor has available data, showing an average check of 34.6 MYR, with no growth. Dynamic average check data shows a decrease between May and July 2025.
Outlet count indicates brand reach and expansion, reflecting market presence and growth strategy effectiveness.
Black Canyon has a varying number of outlets across Malaysian states, with Selangor leading at 6 outlets. Perak has 5, Johor and Negeri Sembilan each have 3, Kuala Lumpur has 2, and Pahang, Sarawak, Kelantan, Putrajaya, and Kedah each have 1 outlet.
Competitor analysis identifies key rivals, aiding in strategic positioning and differentiation to gain a competitive edge.
Black Canyon's top competitors, based on cross-visitation, are ZUS Coffee (10.81%), The Chicken Rice Shop (5.41%), Tealive (5.41%), Pizza Hut (5.41%), and Marrybrown (5.41%).
Traffic workload reveals peak hours, optimizing staffing and resource allocation for enhanced customer experience.
Black Canyon's peak traffic workload occurs between 10:00 and 21:00, with the highest workload observed at 19:00 (55.37). There is no traffic between 0:00 and 9:00, and also after 21:00.
Understanding consumer segments informs targeted marketing, tailoring strategies to resonate with specific demographics and preferences.
Black Canyon's consumer base shows high affinity among women (index 99) and men (index 101). Gen X is highly over-represented (index 165), while Gen Y (index 88) and Gen Z (index 99) are slightly under-represented relative to the average consumer.