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Managing Partner, Global Business Development
See what factors influence Ben & Florentine performance in the Canada and how they change over time
See what factors influence Ben & Florentine performance in the Canada and how they change over time
Available by subscription
Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Ben & Florentine' competitors in the Canada
An analysis of Ben & Florentine' competitors in the Canada
Top-5 brands that brand's customers also visit
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Ben & Florentine is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows the brand’s foot traffic share, reflecting its competitive strength and customer preference in the industry.
Ben & Florentine's MARKET PERFORMANCE is in the top 1% in Canada's Cafe & Restaurants industry, indicating a leading position. This means the brand captures a significantly higher share of customer traffic compared to most competitors. Performance peers include Hankki, Canadian Pizza Unlimited, Mahony's Tavern, Oh Bombay, Desi Bar & Grill, and Pokeworks, all within a similar range.
Customer Satisfaction (CSAT) indicates brand perception, loyalty, and service effectiveness, directly impacting revisit rates and long-term profitability.
Ben & Florentine's overall CSAT is 69%, a slight decrease of 0.2pp year-over-year. CSAT varies by location, with Ontario at 78% (+3.8pp) and Nova Scotia at 74% (+4.2pp) showing strong growth. Manitoba shows a significant decline to 62% (-20.6pp). The CSAT trend fluctuates between 68.68% and 70.76% during the reporting period.
Average Check reflects customer spending habits and menu pricing power, crucial for assessing revenue streams and operational performance.
Ben & Florentine's overall average check is 27.1 CAD, up 7.9% year-over-year, signaling increased spending per customer. Manitoba has the highest average check at 32.9 CAD. Average check values fluctuated between 26.26 CAD and 28.31 CAD during the reporting period, reflecting variability in customer spending.
Competitor analysis highlights competitive landscape, revealing key players and customer preferences for strategic positioning and market share growth.
Ben & Florentine's top competitors based on cross-visitation are McDonald's (15.72%), Tim Hortons (15.24%), A&W Canada (7.94%), Subway (5.67%), and St-Hubert (4.70%). This data shows where Ben & Florentine customers also frequent, indicating possible substitution or complementary consumption patterns.
Consumer segment analysis informs targeted marketing by understanding demographic preferences, enabling personalized campaigns and improved customer engagement.
Ben & Florentine's customer base shows a higher affinity among women (105%) and Gen X (126%), indicating these segments are overrepresented. Men (96%), Gen Y (69%), and Gen Z (87%) are underrepresented, suggesting opportunities for targeted engagement strategies.