Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Ben & Florentine performance in the Canada and how they change over time
See what factors influence Ben & Florentine performance in the Canada and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Ben & Florentine' competitors in the Canada
An analysis of Ben & Florentine' competitors in the Canada
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Ben & Florentine is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing competitive strength and customer preference in the industry.
Ben & Florentine's MARKET PERFORMANCE is at the 51st percentile, indicating an average market position. This suggests moderate brand visibility and customer traffic compared to peers. Performance peers in the same percentile range include Paramount, Juicy Birds Nashville Hot Chicken, Bereket Kebab House, Marble Slab Creamery, Tap & Barrel, and Desi Road.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Higher CSAT often correlates with repeat business and positive word-of-mouth.
Ben & Florentine's overall CSAT is 72%, a slight increase of 0.8pp year-over-year. Manitoba and Ontario show the highest CSAT at 77%, but both experienced a decrease. Quebec shows a CSAT of 72% with an increase. Nova Scotia also has a CSAT of 72% with a decrease.
Average check reveals spending per customer, crucial for revenue insights. Monitoring this KPI helps optimize pricing and promotions to boost profitability.
Ben & Florentine's overall average check is CAD 27.3, an 11% increase year-over-year. Manitoba has the highest average check at CAD 29.3. Quebec's average check is CAD 27.3, Nova Scotia is CAD 25.8, and Ontario is CAD 21.9. All locations show no growth.
Outlet count indicates brand reach and market presence. Tracking this KPI informs expansion strategies and assesses competitive landscape impact.
Ben & Florentine has 66 outlets in Canada. Quebec dominates with 59 outlets, followed by Manitoba with 3, and Ontario and Nova Scotia each with 2 outlets. This distribution highlights Quebec as the brand's primary market.
Competitor analysis identifies key rivals and customer overlap. Understanding cross-visitation informs strategies to attract and retain customers effectively.
Ben & Florentine's top competitors based on cross-visitation are Tim Hortons (15.27%), McDonald's (15.27%), A&W Canada (7.44%), Subway (5.73%), and Restaurant Normandin (4.39%). This indicates a significant overlap in customer base with these brands.
Traffic workload by hour reveals peak times, enabling efficient staffing and resource allocation to optimize customer experience and service delivery.
Ben & Florentine experiences peak traffic between 9 AM and 12 PM, with the highest workload at 11 AM (56.45%). Traffic starts increasing at 6 AM, peaks mid-morning, and declines significantly after 2 PM.
Consumer segment analysis informs targeted marketing. Understanding gender and generational preferences allows for tailored campaigns and product positioning.
Ben & Florentine's customer base shows a near-equal gender mix, with women slightly over-indexed (101) and men slightly under-indexed (99). Gen X is significantly over-indexed (130), while Gen Y (67) and Gen Z (80) are under-indexed.