Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Balzac's performance in the Canada and how they change over time
See what factors influence Balzac's performance in the Canada and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Balzac's is in the top 2% of brands
Sample of brands in the same percentile
An analysis of Balzac's' competitors in the Canada
An analysis of Balzac's' competitors in the Canada
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance reveals Balzac's competitive strength and customer preference within the Cafe & Restaurants industry in Canada.
Balzac's holds a 98th percentile MARKET PERFORMANCE, positioning it as a leading brand. This indicates a strong market share, suggesting high customer preference relative to competitors. Performance peers in similar position: Tavern On The, The Avenue Restaurant and Lounge, HEAL Wellness, LE CHEF | THE CHEF | الشيف, Cazba, Jang Mo Jib Korean Restaurant.
Customer satisfaction indicates brand loyalty and service quality, impacting long-term revenue and brand reputation.
Balzac's overall customer satisfaction (CSAT) is 77%, a 5.9 percentage point increase year-over-year. In Ontario, CSAT is also 77%, with a 5.9 percentage point increase. CSAT varied from 88.89% in May 2025 to 70.48% in July 2025, suggesting fluctuating customer experiences. These high CSAT levels show customers are satisfied with Balzac's.
Average check reflects customer spending habits and pricing strategy effectiveness, directly influencing revenue per transaction.
Balzac's average check is 11.6 CAD, a 1.8% increase year-over-year. In Ontario, the average check is 11.6 CAD. The average check has fluctuated during the observed period: from 14.17 CAD in May 2025 to 10.76 CAD in July 2025. A rising average check suggests increased customer spending.
Number of outlets indicates brand reach and market presence, reflecting expansion strategy and potential revenue streams.
Balzac's has 17 outlets in Ontario. This reflects the brand's physical presence and market penetration within the province. All outlets are located in Ontario.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
Balzac's top competitors based on cross-visitation are Tim Hortons (13.26%), McDonald's (11.11%), Starbucks (7.89%), Dairy Queen (3.94%), and Wendy's (3.58%). High cross-visitation with these brands indicates shared customer base. Tim Hortons and McDonald's are the most frequented alternatives.
Traffic workload insights optimize staffing and resource allocation, enhancing operational efficiency and customer experience.
Balzac's experiences peak traffic between 9:00 AM and 4:00 PM, with the highest workload around 12:00 PM (62.20%). Traffic is minimal between 8:00 PM and 6:00 AM. This workload distribution informs staffing and resource planning to manage peak hours effectively.
Understanding consumer segments enables targeted marketing, optimizing messaging and offerings to resonate with specific demographics.
Balzac's customers show high affinity with women (105 index) and Gen Z (109 index). Men (97 index), Gen X (99 index) and Gen Y (88 index) are under-indexed. This informs marketing efforts, targeting women and Gen Z with specialized campaigns.