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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Balzac's performance in the Canada and how they change over time
See what factors influence Balzac's performance in the Canada and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Balzac's' competitors in the Canada
An analysis of Balzac's' competitors in the Canada
In Cafés & Restaurants
·Jul – Sep 25
Balzac's is in the lower 40% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Balzac's market performance is in the lower 40%, indicating a below average market position. This means Balzac's captures less foot traffic compared to its competitors. Performance peers in the same percentile range include Korilla Korean BBQ, Scotland Yard Pub, Bahubali Indian Cuisine, Dosa Eatery Express, Shake Shack, and Flying Saucer Restaurant.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT often correlates with repeat business.
Balzac's customer satisfaction is at 76%, a 4.8 percentage point increase year-over-year. This indicates improved customer happiness and potentially stronger brand loyalty. The CSAT in Ontario is also 76%, mirroring the overall average.
Average check reveals spending habits, influencing revenue strategies. Monitoring it helps optimize pricing and promotions for increased profitability.
Balzac's average check is 10.9 CAD, a 7.8% decrease year-over-year. This suggests customers are spending less per visit. The average check in Ontario is also 10.9 CAD, reflecting the overall trend.
Outlet count indicates brand reach and growth. More outlets can mean greater market presence and accessibility for customers.
Balzac's has 17 outlets in Ontario. This number represents the brand's current physical presence and market coverage within the province.
Competitor analysis identifies key rivals and customer preferences, informing strategies to gain market share and improve customer retention.
Balzac's top competitors based on customer cross-visitation are Tim Hortons (12%), McDonald's (10.67%), Dairy Queen (4.89%), Starbucks (4.89%), and Popeyes Louisiana Kitchen (3.56%). This indicates that customers who visit Balzac's also frequently visit these brands.
Traffic workload by hour reveals peak times, enabling efficient staffing and resource allocation to optimize customer experience and service.
Balzac's experiences peak traffic between 9 AM and 4 PM, with the highest workload around 12 PM and 1 PM. Traffic is minimal before 6 AM and after 8 PM, indicating the need for staffing adjustments based on hourly demand.
Understanding consumer segments allows for targeted marketing, tailoring products and messaging to resonate with specific demographics for better engagement.
Balzac's customer base shows a high affinity among women (index 102) and Gen Z (index 117), suggesting these segments are overrepresented. Gen X also shows a high affinity (index 114). Gen Y is underrepresented (index 88).