Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Zarraffa's Coffee is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Zarraffa's Coffee performance in the Australia and how they change over time
See what factors influence Zarraffa's Coffee performance in the Australia and how they change over time
Available by subscription
Available by subscription
An analysis of Zarraffa's Coffee' competitors in the Australia
An analysis of Zarraffa's Coffee' competitors in the Australia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reflects brand's share of foot traffic, showing competitive strength and customer preference in the industry.
Zarraffa's Coffee holds a leading market performance in Australia with a percentile of 99, placing it in the top 1% of brands. This indicates a strong competitive position. Performance peers include Masala Kitchen, Sushia, Cafe 63, Biwon, Okami Japanese Restaurant, and Outback Steakhouse, all with a position of 99.
CSAT shows customer happiness, affecting loyalty and brand image. Monitoring CSAT helps refine services and boost retention.
Overall customer satisfaction for Zarraffa's Coffee is 76%, a decrease of 1.6 percentage points year-over-year. Satisfaction varies by state, with Western Australia at 88% (up 18.6pp), New South Wales at 84% (down 2.8pp), and Queensland at 74% (down 2.8pp). The dynamic CSAT data shows fluctuations between April and June 2025, declining from 79.21 in April to 65.33 in June.
Average check (amount spent per visit) indicates spending habits. Tracking it helps boost revenue through tailored promotions.
The overall average check for Zarraffa's Coffee is 19.50 AUD, a 19.70% increase year-over-year. In Queensland, the average check is 19.70 AUD, while in New South Wales, it is 19.10 AUD. Dynamic average check data shows a rise from 16.46 AUD in April 2025 to 28.95 AUD in June 2025.
Outlet count shows market presence and growth. More outlets often mean greater brand visibility and customer access.
Zarraffa's Coffee has 78 outlets in Australia. Queensland has 68 outlets, New South Wales has 6 outlets, and Western Australia has 4 outlets. The majority of outlets are located in Queensland.
Knowing competitors is key for strategy. It reveals customer choices and helps refine Zarraffa's Coffee positioning and offerings.
Top competitors for Zarraffa's Coffee, based on customer cross-visitation, are McDonald's (20.82%), Hungry Jack's Burgers (10.68%), KFC (9.61%), Guzman y Gomez (5.52%), and Domino's Pizza (3.91%). These brands capture a portion of Zarraffa's Coffee's customer base.
Traffic workload shows busy hours, aiding staffing and promotions to boost customer flow and satisfaction.
Zarraffa's Coffee's traffic workload peaks between 8 AM and 10 AM, with the highest workload at 71.72 at 9 AM. There is minimal traffic workload between midnight and 4 AM. This indicates peak demand during morning hours.
Consumer segments' data ensures targeted marketing. Tailoring to gender and generation boosts engagement and brand affinity.
Women show over-average affinity (Index 109) towards Zarraffa's Coffee, while men show under-average affinity (Index 93). Gen X are over-average represented(Index 146), Gen Y (Index 95) and Gen Z (Index 100) are close to average.