Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Woolworths is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Woolworths performance in the South Africa and how they change over time
See what factors influence Woolworths performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Woolworths' competitors in the South Africa
An analysis of Woolworths' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile reveals competitive strength and customer preference in the industry, reflecting brand's share of foot traffic.
Woolworths holds a leading market position with a 98th percentile, placing it in the top 2% of brands. This indicates strong customer preference and competitive advantage. Peers in the same range include Proud Mary, Encore Restaurant, Sorcery Coffee Roasters, Thunder Gun, Mustang Sally's Pub & Diner, and Damhuis Restaurant.
Customer Satisfaction (CSAT) reflects brand perception, impacting loyalty and revenue. Monitoring CSAT is crucial for identifying areas of improvement.
Overall CSAT for Woolworths is 47%, a decrease of 12.1 percentage points year-over-year, indicating a decline in customer perception. Western Cape shows a CSAT of 48% with a growth of 9.5pp, while Gauteng has 40% with a decline of 24.2pp, suggesting regional disparities in customer experience.
Average Check tracks customer spending per visit, vital for revenue analysis and pricing strategy effectiveness in driving profitability.
The overall average check for Woolworths is 156.7 ZAR, a decrease of 33.6% year-over-year. The Western Cape reports an average check of 157.6 ZAR, while Gauteng shows 128.8 ZAR. This decline indicates reduced spending per customer visit.
Outlet count indicates market presence and accessibility. Tracking outlets helps gauge expansion, saturation, and geographic performance.
Woolworths has 14 outlets in Gauteng, 9 in Western Cape, and 4 in KwaZulu-Natal. The distribution of outlets reflects regional market priorities and expansion strategies, with Gauteng having the strongest presence.
Competitor analysis reveals market dynamics and customer preferences, guiding strategic positioning and competitive advantage initiatives.
Top competitors based on cross-visitation are Spur (13.64%), Ocean Basket (11.36%), Wimpy (9.09%), McDonald's (6.82%), and Bootlegger Coffee Company (6.82%). This indicates that Woolworths customers also frequently visit these brands.
Traffic workload shows peak hours, aiding staffing and resource allocation to enhance customer experience and operational efficiency.
Traffic workload peaks between 11 AM and 4 PM, with the highest traffic at 12 PM (61.94%). Minimal traffic occurs between midnight and 7 AM. This data facilitates optimal staff scheduling and resource management.