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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Wok Box is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Wok Box performance in the Canada and how they change over time
See what factors influence Wok Box performance in the Canada and how they change over time
Available by subscription
Available by subscription
An analysis of Wok Box' competitors in the Canada
An analysis of Wok Box' competitors in the Canada
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals brand's share of foot traffic, showing its competitive strength and customer preference in the industry.
Wok Box is a leading brand with a 99th percentile market performance in Canada's Cafe & Restaurant industry. This indicates a strong market position. Peers in similar standing include Monteiro Grillades Portugaises, Añejo Restaurant, Magic Noodle, Hi Five Chicken, Bosphorus Turkish Cuisine, and Afghan Flame, all at the 99th percentile.
CSAT reflects customer loyalty and overall brand perception, directly impacting revenue and long-term business success.
Wok Box's overall customer satisfaction (CSAT) is 85%, a decrease of 3.6 percentage points year-over-year. CSAT varies by location, with Alberta showing the highest CSAT at 89% (up 2.3pp) and Manitoba showing 82% (down 14.7pp). Customer satisfaction has fluctuated between 76.95% and 90.44%.
Average check indicates spending per customer, reflecting menu appeal and pricing strategy effectiveness for revenue optimization.
Wok Box's overall average check is CAD 24.3, a 15.7% increase year-over-year. Average check varies by province, with Manitoba at CAD 26.8 and British Columbia at CAD 21.2. Average check has fluctuated between CAD 22.75 and CAD 25.15.
Outlet count signifies brand reach and market presence, reflecting expansion strategy and accessibility for customers.
Wok Box has varying numbers of outlets across Canada, with Alberta leading at 26 outlets. Other provinces include Saskatchewan (11), Ontario (7), British Columbia (7), Manitoba (4), Newfoundland and Labrador (2), New Brunswick (1), and Nova Scotia (1).
Identifying key competitors helps refine strategies, understand market dynamics, and capture a larger market share.
Wok Box's top competitors based on customer cross-visitation are Tim Hortons (14.74%), McDonald's (10.53%), Dairy Queen (5.26%), A&W Canada (5.26%), and Boston Pizza (5.26%).
Traffic patterns reveal peak hours, aiding in resource allocation and staffing for optimal customer service and efficiency.
Wok Box experiences peak traffic between 11 AM and 7 PM, with the highest workload around 12 PM to 6 PM, indicating the busiest hours for the restaurant.
Understanding consumer demographics enables targeted marketing, improving engagement and conversion rates by tailoring the message to specific groups.
Wok Box's customer base shows women are over-represented (88% affinity), men are over-represented (108% affinity). Gen X (115% affinity), Gen Y (82% affinity), and Gen Z (203% affinity).