Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Uncle Don's is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Uncle Don's performance in the Malaysia and how they change over time
See what factors influence Uncle Don's performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Uncle Don's' competitors in the Malaysia
An analysis of Uncle Don's' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's share of foot traffic, indicating its competitive strength and customer preference in the industry.
Uncle Don's is a leading brand in Malaysia's Cafe & Restaurants industry, ranking in the top 1% based on market performance. This signifies a strong competitive position and high customer preference. Performance peers include Kay's Steak & Lobster, Arashi Shabu, The Farmer 农家川湘菜馆 @石锅鱼@, Bumbu Babah @ Bandar Bukit Mahkota Kajang, Häagen-Dazs, and Rossi Italian, all also ranking at the 99th percentile.
Customer satisfaction reflects brand perception and loyalty, directly impacting revenue and long-term sustainability. High CSAT scores are vital.
Uncle Don's demonstrates very high customer satisfaction, with an overall CSAT of 83%, a 25.2 percentage point increase year-over-year. Perak leads with 100% satisfaction, followed by Malacca (94%), Selangor (86%), Kuala Lumpur (81%), and Johor (63%). CSAT increased from 75.57% in April 2025 to 90.68% by June 2025.
Average check indicates customer spending per visit, crucial for profitability and revenue optimization. Tracking trends informs pricing strategies.
Uncle Don's average check is 63.5 MYR, a 14.9% decrease year-over-year. Johor has the highest average check (72.8 MYR), followed by Kuala Lumpur (65.6 MYR), Selangor (64 MYR), Pahang (61.5 MYR), and Malacca (34 MYR). Average check decreased from 77.32 MYR in April 2025 to 62.92 MYR by June 2025.
Outlet count reflects brand reach and expansion. Monitoring distribution helps understand market penetration and growth potential.
Uncle Don's has a significant presence in Malaysia, with 12 outlets in Selangor, 11 in Kuala Lumpur, 6 in Johor, 3 in Perak, 2 in Penang, and 1 each in Malacca, Negeri Sembilan, and Pahang. Selangor represents the highest concentration of outlets.
Competitor analysis identifies key players and market dynamics. Understanding cross-visitation patterns informs competitive strategies.
Uncle Don's key competitors based on customer cross-visitation are McDonald's (6.19%), Starbucks (3.33%), The Brew House (3.33%), Shin Zushi (2.86%), and ZUS Coffee (2.38%). These brands share a customer base with Uncle Don's, indicating potential areas for competitive focus.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation for optimal customer service.
Uncle Don's experiences peak traffic workload between 6 PM and 10 PM, with the highest workload at 9 PM (58.33%). Traffic is also significant from 12 PM onwards. There is very low to no traffic between 1 AM and 11 AM.
Analyzing consumer segments by Gender and Generation informs targeted marketing and positioning. Affinity insights enhance marketing strategies.
Uncle Don's consumer base shows a higher affinity for men (106%) compared to women (92%). Among generations, Gen X shows the highest affinity (123%), followed by Gen Y (100%), while Gen Z is under-indexed (79%). These affinity indices show relative segment representation.