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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
The Hussar Grill is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence The Hussar Grill performance in the South Africa and how they change over time
See what factors influence The Hussar Grill performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of The Hussar Grill' competitors in the South Africa
An analysis of The Hussar Grill' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand's foot traffic share, reflecting its competitive strength and customer preference in the industry.
The Hussar Grill, with a market performance of 99, is a leading brand in the Cafe & Restaurants industry in South Africa. This percentile indicates that the brand outperforms 99% of its competitors, showing strong market dominance and customer preference. Its performance peers include Col'Cacchio, MODROCKERS, Platō Coffee, John Dory's, Cattle Baron, and MY Diners Rosebank.
Customer satisfaction (CSAT) measures loyalty. A high score suggests repeat business and positive word-of-mouth, impacting revenue and brand reputation.
The Hussar Grill has an overall customer satisfaction of 82%, a decrease of 5.8 percentage points year-over-year. CSAT varies by region, with Northern Cape at 100% and Gauteng at 76%. This indicates variations in customer experience across different locations. While overall satisfaction is high, the downward trend and regional disparities warrant attention.
Average check reveals customer spending habits. Tracking this KPI helps optimize pricing strategies and identify revenue growth opportunities.
The Hussar Grill's overall average check is 425.3 ZAR, showing a slight increase of 0.2% year-over-year. The average check varies by region, with Eastern Cape at 541.7 ZAR and KwaZulu-Natal at 406.1 ZAR. This indicates differences in spending behavior across regions, potentially influencing menu and promotional strategies.
Outlet count reflects brand reach. Growth indicates expansion, while distribution across regions shows market penetration and accessibility.
The Hussar Grill has 26 outlets in South Africa, with the majority (15) located in the Western Cape and 7 in Gauteng. This distribution suggests a strong presence in these key regions, with opportunities to expand in other areas like KwaZulu-Natal, Eastern Cape and Northern Cape to broaden market coverage.
Competitor analysis identifies key rivals. Understanding cross-visitation patterns helps refine competitive strategies and target specific customer segments.
The top competitors for The Hussar Grill, based on customer cross-visitation, are McDonald's (10.47%), Spur (9.62%), KFC (8.76%), Nando's (6.84%), and Wimpy (5.77%). This shows that customers of The Hussar Grill also frequently visit fast-food chains, suggesting a need to understand and potentially compete with these alternatives.
Traffic workload by hour uncovers peak times. This insight informs staffing, resource allocation, and service optimization for customer satisfaction.
The Hussar Grill experiences peak traffic workload between 17:00 and 20:00, with the highest workload at 19:00 (69.25). Traffic is significantly lower during morning hours. This data can inform staffing and operational decisions to ensure optimal service during peak hours and resource efficiency during off-peak times.
Consumer segment analysis by gender and generation informs marketing. Affinity reveals targeted strategies and messaging for engagement.
The consumer segments show that women are under-indexed (91) while men are over-indexed (107) at The Hussar Grill. Among generations, Gen X is strongly over-indexed (142), while Gen Y is slightly under-indexed (91). This indicates higher affinity among Gen X, suggesting potential targeting and messaging strategies should be adapted for women and Gen Y.