Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Tea Garden is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Tea Garden performance in the Malaysia and how they change over time
See what factors influence Tea Garden performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Tea Garden' competitors in the Malaysia
An analysis of Tea Garden' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand's share of foot traffic, revealing competitive strength and customer preference in the Cafe & Restaurants industry.
Tea Garden's Market Performance is in the top 1% (leading), indicating a strong market presence in Malaysia. This top percentile signifies a high degree of customer preference and competitive advantage relative to peers like Mee Hiris China Muslim.
Customer satisfaction (CSAT) reflects customer happiness and loyalty, directly impacting brand reputation and long-term revenue growth.
Tea Garden's overall CSAT is 87%, up 9.2 percentage points year-over-year, signaling improved customer sentiment. Johor leads with 90% CSAT (up 13.1pp), while Kuala Lumpur shows a slight decrease, suggesting regional differences in customer experience.
Average check measures customer spending per visit, reflecting menu pricing, order value, and customer purchasing behavior.
Tea Garden's overall average check is 42.3 MYR, up 14.3% year-over-year, indicating increased spending per customer. Kelantan has the highest average check at 57.2 MYR, while Malacca has the lowest at 37.1 MYR, highlighting regional variations.
The number of outlets indicates brand reach and market penetration, reflecting expansion strategy and brand accessibility.
Tea Garden has 23 outlets in Johor, demonstrating a strong presence in that state. Selangor follows with 6 outlets. The number of outlets in other states is significantly lower, pointing to potential expansion opportunities.
Identifying key competitors helps refine marketing strategies and understand customer preferences, shaping the brand's competitive positioning.
Tea Garden's customers also frequent Vivo Pizza (4.08%), McDonald's (3.23%), and ZUS Coffee (2.89%). This overlap suggests these brands are direct competitors, attracting a similar customer base. Manzanita Pâtisserie is less frequent competitor.
Analyzing traffic workload by hours reveals peak times and customer flow, allowing for efficient staffing and resource allocation.
Tea Garden experiences peak traffic between 12 PM and 1 PM (66.93% - 68.66% workload). Traffic starts increasing at 7 AM, peaks around midday, and gradually declines after 6 PM, reflecting typical cafe hours.
Understanding consumer segments enables targeted marketing, tailoring products and messaging to specific demographics for better engagement.
Tea Garden's customer base shows a slightly higher affinity towards women (101%) compared to men (99%). Gen X has a high affinity (122%), while Gen Z is under-indexed (88%), indicating a weaker representation in Tea Garden's customer base.