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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Spitz is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Spitz performance in the United States and how they change over time
See what factors influence Spitz performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Spitz' competitors in the United States
An analysis of Spitz' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market share, shown as percentile, reveals competitive strength and customer preference, crucial for strategic decision-making.
Spitz, with a market performance percentile of 99 in the Cafe & Restaurants industry in the United States, is a leading brand. This indicates a strong market presence. Peers like LaScala's Fire, Shady Maple, Pizza King, Edley's Bar-B-Que, Paisano's Pizza and Wildfire, share similar performance.
CSAT reflects customer loyalty and directly impacts revenue. Monitoring CSAT trends helps identify areas for service improvement.
Spitz's overall customer satisfaction is 87%, up 2.4 percentage points year-over-year, signaling improved customer experience. Colorado leads with 93% satisfaction, while Virginia has the lowest CSAT at 88% with a decreased value compared to the previous year.
Average check reflects spending per customer. Tracking this KPI informs pricing strategies and assesses customer value.
Spitz's average check is $18.8, a 2.7% increase year-over-year, suggesting customers are spending more. Virginia has the highest average check ($22.00), while Colorado reports $19.00. There are no growth type changes, which means that growth values are unavailable.
Outlet count indicates brand reach. Tracking outlet distribution informs expansion strategies and market penetration efforts.
Spitz has the most outlets in Utah (7), followed by California (5), Texas (4) and Arizona (4). Colorado and Minnesota have (2) each and Montana, Oregon and Virginia each have only (1) outlet. This distribution highlights key markets for Spitz.
Identifying top competitors allows for strategic benchmarking. Understanding competitive overlap informs marketing and product positioning.
Spitz's top competitors, based on customer cross-visitation, are McDonald's (5.99%), Starbucks (4.79%), In-N-Out Burger (4.11%), Taco Bell (3.42%), and Chipotle Mexican Grill (3.08%). This indicates that Spitz customers also frequent these popular fast-food chains.
Traffic workload by hour identifies peak times. Understanding traffic patterns informs staffing and resource allocation for efficiency.
Spitz experiences peak traffic between 11:00 and 21:00, with the highest workload at 18:00 (64.51%). Traffic is minimal between midnight and 10:00. This data is important for scheduling and promotional planning.
Consumer segment analysis informs targeted marketing. Understanding gender and generational preferences enhances marketing effectiveness.
Spitz's customer base is predominantly women (90% affinity), while men are under-indexed. Gen Y shows the highest affinity (115%), Gen X (98%) and Gen Z are under-indexed (80%). Marketing efforts should focus on these groups.