Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Port City Java is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Port City Java performance in the United States and how they change over time
See what factors influence Port City Java performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Port City Java' competitors in the United States
An analysis of Port City Java' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand’s share of foot traffic, revealing competitive strength and customer preference in the industry.
Port City Java's market performance is in the top 3% of brands with a percentile of 97, indicating a leading position in the Cafe & Restaurants industry within the United States. This high percentile means that Port City Java captures a significant share of customer traffic compared to its competitors. Performance peers within the same percentile range include Eischen's Bar, Dock's Oyster House, Caramba Mexican Food, Harrison's Harbor Watch, Brick Alley Pub & Restaurant, and Lele Gig Harbor.
Customer satisfaction (CSAT) is a key performance indicator reflecting customers' contentment, impacting loyalty and brand reputation.
Port City Java boasts an overall customer satisfaction of 85%, with a significant increase of 9.7 percentage points year-over-year. This indicates a strong positive trend in customer perception. In North Carolina, customer satisfaction also stands at 85%. The CSAT trend analysis from April to June 2025 shows fluctuations, peaking at 93.33% in June. The high CSAT score suggests effective strategies in maintaining and improving customer experiences.
Average check reveals customer spending habits, influencing revenue strategies and profitability analysis for the brand.
The overall average check for Port City Java is $8 USD, with no change year-over-year. In North Carolina, the average check is also $8 USD. The trend analysis shows fluctuations, with a peak at $9.12 in April 2025. This stable average check provides a benchmark for evaluating pricing strategies and understanding customer spending behavior.
Number of outlets reflects brand's reach and presence, impacting market penetration and customer accessibility.
Port City Java has a total of 21 outlets. The majority of these are located in North Carolina (20), with a smaller presence in South Carolina (1). The distribution of outlets indicates a strong regional focus within North Carolina. This geographical concentration may inform future expansion strategies.
Understanding competitors helps refine strategies, identify opportunities, and enhance market positioning for Port City Java.
The top competitors for Port City Java, based on customer cross-visitation, include Chick-fil-A (7.14%), Subway (7.14%), Alpaca Peruvian Charcoal Chicken (4.76%), Brunches (4.76%), and Bojangles (4.76%). These brands are frequently visited by Port City Java's customers, suggesting potential areas for competitive analysis and strategic differentiation.
Traffic workload analysis unveils peak hours, aiding in resource allocation and staffing optimization for better customer service.
Traffic workload analysis for Port City Java reveals peak hours between 6 AM and 6 PM, with the highest traffic around 9 AM (68.48%). Traffic gradually decreases after 3 PM. Minimal activity is observed between 8 PM and 5 AM. This data is crucial for staffing and resource allocation to meet customer demand effectively.
Analyzing consumer segments aids in tailored marketing and positioning, enhancing engagement and brand resonance with specific groups.
Port City Java's customer base shows a higher affinity among women (index of 116) compared to men (index of 86), indicating women are overrepresented among the brand's consumers. Among generations, Gen Y (Millennials) shows a slightly higher affinity (index of 112) compared to Gen X (index of 103). These indices highlight key demographic segments for focused marketing efforts.