Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Pollo Granjero is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Pollo Granjero performance in the Costa Rica and how they change over time
See what factors influence Pollo Granjero performance in the Costa Rica and how they change over time
Available by subscription
Available by subscription
An analysis of Pollo Granjero' competitors in the Costa Rica
An analysis of Pollo Granjero' competitors in the Costa Rica
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's share of foot traffic, indicating its competitive strength and customer preference within the industry.
Pollo Granjero holds a leading market position at the 98th percentile. This indicates a strong competitive presence and high customer preference compared to industry peers in Costa Rica's Cafe & Restaurants sector. Performance peers include Soda la Hormiga, El Chivo, Pura Dulzura Heladería, La Street Bistro, LOCALS grill and Tayakiry café, all at the 98th percentile.
Customer satisfaction (CSAT) measures how well the brand meets customer expectations, directly impacting loyalty and repurchase rates.
Pollo Granjero's overall customer satisfaction is 52%, a decrease of 18.6 percentage points year-over-year. San Jose Province shows a CSAT of 59%, also down by 6.4 percentage points. The trend shows customer satisfaction remained relatively stable between 45.45% from April to June 2025. The notable decrease suggests a need to investigate and address factors impacting customer experience negatively.
The number of outlets indicates brand's reach and market penetration, influencing brand awareness and accessibility for customers.
Pollo Granjero has 48 outlets in San Jose Province, 10 in Heredia Province, 10 in Alajuela Province, 8 in Cartago Province, 5 in Limón Province, 4 in Guanacaste, and 2 in Puntarenas Province. San Jose Province has the highest concentration of outlets, indicating a strong presence in that region.
Identifying top competitors helps understand the competitive landscape and develop strategies to maintain or improve market share.
Pollo Granjero's top competitors based on customer cross-visitation are McDonald's (25.64%), Taco Bell (12.82%), KFC (10.26%), Pops (10.26%), and Soda Yoguis Gravilias (5.13%). This data shows the fast-food chains have significant overlap in customer base, which suggests they are capturing some of Pollo Granjero's potential revenue.
Analyzing traffic workload by hour helps optimize staffing and resource allocation to meet customer demand efficiently.
Pollo Granjero experiences peak traffic between 11 AM and 8 PM, with the highest workload occurring between 5 PM and 7 PM, reaching over 60%. This indicates a need for higher staffing levels and efficient service during these peak hours to ensure optimal customer experience. The lowest traffic workload is between midnight and 7 AM.