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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Philz Coffee is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Philz Coffee performance in the United States and how they change over time
See what factors influence Philz Coffee performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Philz Coffee' competitors in the United States
An analysis of Philz Coffee' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals a brand's competitive strength and customer preference within its industry, showing its share of foot traffic.
Philz Coffee, with a market performance of 99, is a leading brand. This percentile shows Philz Coffee's strong market standing relative to competitors like Mecatos Bakery & Café, Kuppanna's, Bruno's of Brooklyn, Helena Modern Riviera, Walmart and Hummus Republic, who share a similar top-tier position.
CSAT measures customer happiness, directly impacting brand loyalty and revenue. Tracking it allows for quick adjustments to improve service and offerings.
Philz Coffee's overall customer satisfaction is 79%, a decrease of 1.5 percentage points year-over-year. CSAT is high in Illinois (92%) and has increased by 11.7 percentage points, while in California it is 78% and decreased by 2.4 percentage points, showing regional differences in customer perception.
Average check reflects customer spending habits and pricing strategy effectiveness, which is vital for revenue optimization and profitability.
Philz Coffee's overall average check is $9.80, a 14.6% increase year-over-year. In California, the average check is $9.80, while in Illinois, it's $9.70. This indicates stable spending across key locations.
Outlet count signifies brand reach and growth, directly influencing market presence and accessibility to customers. Track expansion efforts.
Philz Coffee has 68 outlets in California and 6 in Illinois. The concentration of outlets in California indicates a strong regional presence, while Illinois represents an area for potential growth.
Identifying key competitors through cross-visitation patterns helps refine strategies and understand customer choices for better positioning.
Philz Coffee's top competitors based on customer cross-visitation are Starbucks (12.43%), In-N-Out Burger (10.97%), McDonald's (8.59%), Chipotle Mexican Grill (4.39%), and Peet's Coffee (4.02%). This shows customer preferences and possible diversification in dining choices.
Traffic workload insights reveal peak hours, enabling efficient staffing and resource allocation to enhance customer experience and minimize wait times.
Philz Coffee experiences peak traffic workload between 5 AM and 8 PM, with the highest activity around 10 AM (64.34%). Traffic is minimal during the night, from 9 PM to 4 AM. This data can help optimize staffing during peak times.
Analyzing consumer segments by gender and generation enables targeted marketing, improved product development, and personalized customer experiences.
Philz Coffee's consumer base consists of 79% women (affinity -20.75) and 118% men (affinity 17.64), suggesting men are over-indexed in terms of consumption. The generational mix includes Gen X (83% affinity), Gen Y (112% affinity), and Gen Z (97% affinity). Gen Y demonstrates high affinity to the brand.