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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Ole & Steen is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Ole & Steen performance in the United Kingdom and how they change over time
See what factors influence Ole & Steen performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Ole & Steen' competitors in the United Kingdom
An analysis of Ole & Steen' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference within the cafe industry.
Ole & Steen is a leading brand with a market performance percentile of 99, placing it in the top 1%. This indicates a strong market presence and high customer preference compared to peers like Caprinos Pizza, Duck & Waffle, Pizza Go Go, Wildwood Restaurants, Byron, and Golf Fang, all at the 99th percentile.
Customer satisfaction (CSAT) reflects brand perception and loyalty. Tracking CSAT helps refine services and maintain a competitive edge.
Ole & Steen's overall customer satisfaction is 84%, a decrease of 1.6 percentage points year-over-year. This indicates a need to investigate and address factors impacting customer experience to regain positive sentiment and retain customer loyalty. The CSAT in England is also 84%.
Average check indicates customer spending per visit. Monitoring this KPI helps optimize pricing and identify revenue growth opportunities.
The average check for Ole & Steen is 10.7 GBP, which is down by 1.8% compared to the previous year. This suggests that customers are spending slightly less per visit, possibly due to changing preferences or economic factors. The average check in England is 10.7 GBP.
Outlet count reflects brand reach and growth. Tracking outlet numbers indicates expansion and market penetration within the Cafe & Restaurants industry.
Ole & Steen has 25 outlets in England. This indicates a moderate level of market presence within the region. There is no growth data available for the number of outlets during this period.
Analyzing top competitors reveals direct rivals for customer attention. It helps identify opportunities to differentiate and strengthen market position.
Ole & Steen's top competitors, based on customer cross-visitation, are McDonald's (4.63%), Pret A Manger (4.15%), Starbucks (3.66%), Nando's (3.17%), and Caffè Nero (2.68%). These brands attract a significant portion of Ole & Steen's customer base, indicating shared target demographics and market overlap.
Traffic workload analysis identifies peak hours, aiding staffing and resource allocation. This ensures optimal service and customer experience during busy times.
Ole & Steen experiences peak traffic between 9 AM and 6 PM, with the highest workload around noon (12 PM) at 61.17%. Traffic is significantly lower before 6 AM and after 8 PM. This information can be used to optimize staffing levels and resource allocation throughout the day.
Understanding consumer segments enables targeted marketing. Gender and generation insights inform tailored campaigns and product offerings, maximizing engagement.
Ole & Steen shows a high affinity with women (116 index), suggesting they are more engaged than average. Men are under-indexed (89). Gen Y (113) and Gen Z (103) also show high affinity, while Gen X (90) is under-indexed. This informs targeted marketing.