Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Kokoro is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Kokoro performance in the United Kingdom and how they change over time
See what factors influence Kokoro performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Kokoro' competitors in the United Kingdom
An analysis of Kokoro' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Kokoro, with a Market Performance percentile of 99, is a leading brand in the Cafe & Restaurants industry in the United Kingdom. This means Kokoro outperforms most competitors in attracting customers. Its performance peers, all with a percentile of 99, include Japes, Brewhouse & Kitchen, MONSOON MAJESTIC INDIAN DINING, Opuz Kitchen & Bar, Bamboo Brunch & Cocktails, and Ocean Basket.
Customer Satisfaction reflects customer loyalty and overall experience, directly influencing brand reputation and repeat business.
Kokoro's Customer Satisfaction (CSAT) is at 78%, reflecting a positive customer experience. There was an increase of 8.6 percentage points compared to the previous year. In England, the CSAT is also 78%, with growth of 8.8 percentage points. Recent months show CSAT fluctuating between 76.82% and 79.84%.
Average Check indicates how much customers spend per visit, reflecting pricing strategy effectiveness and customer spending habits.
The overall Average Check for Kokoro is £13.50, which is down by 5.3% year-over-year. In England, the average check is also £13.50. Recent data shows a decrease from £14.27 in April 2025 to £12.30 in June 2025. This suggests a need to evaluate pricing and promotions.
Number of Outlets reflects brand's reach and expansion strategy, impacting market presence and accessibility for customers.
Kokoro has 72 outlets in England and 1 outlet in Scotland, indicating a strong presence in England with a smaller footprint in Scotland. The primary market focus is clearly England, with limited expansion to other regions.
Understanding competitors helps refine strategies, identify opportunities, and maintain a competitive edge in the market.
Kokoro's top competitors based on customer cross-visitation are McDonald's (9.66%), KFC (5.31%), Starbucks (3.86%), Nando's (3.86%), and Costa Coffee (2.90%). This indicates that Kokoro's customers also frequent these fast-food and coffee chains.
Analyzing Traffic Workload helps optimize staffing, manage resources, and enhance customer experience during peak hours.
Kokoro experiences peak traffic between 11:00 AM and 8:00 PM, with the highest workload at 1:00 PM (63.53%). Traffic is minimal before 9:00 AM and after 10:00 PM. This shows when Kokoro need most staff.
Consumer segment analysis allows for tailored marketing, improved product offerings, and enhanced customer engagement strategies.
Kokoro's customer base shows a balanced gender mix, with women having a slightly higher affinity (101) than men (100). Gen Y (139) and Gen Z (152) are overrepresented, indicating higher affinity, while Gen X (52) is underrepresented compared to the average consumer.