Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Kenangan Coffee is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Kenangan Coffee performance in the Malaysia and how they change over time
See what factors influence Kenangan Coffee performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Kenangan Coffee' competitors in the Malaysia
An analysis of Kenangan Coffee' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance (brand's share of foot traffic) reveals competitive strength and customer preference, critical for strategic decision-making.
Kenangan Coffee, with a market performance of 99, is a leading brand in Malaysia's Cafe & Restaurants industry. This top 1% position signifies a strong competitive advantage, indicating high customer preference compared to its peers like OLDTOWN White Coffee Auto City, EAT SEOUL Korean Street Food, Lee’s Signature Fish Pavillion Bukit Jalil, Roti Bakar Beserah (RBB), Wagyu and Rice - Avenue K, Together Nasi Lemak 毅启香米椰浆饭, all also at the 99th percentile.
Customer Satisfaction reflects brand perception and loyalty, directly impacting retention and revenue. Monitoring CSAT is crucial for identifying areas of improvement.
Kenangan Coffee's overall customer satisfaction is 70%, a decrease of 1.5 percentage points year-over-year. CSAT varies by state: Kuala Lumpur shows the highest satisfaction (76%) with an increase of 4.6pp, while Johor shows the lowest satisfaction (63%) with a decrease of 16.5pp. Customer satisfaction reached its peak in June 2025 (72.73%). This decrease requires investigation of factors affecting customer perception and loyalty.
Average Check measures customer spending per visit, indicating pricing power and sales effectiveness. Increasing Avg Check boosts revenue and profitability.
Kenangan Coffee's overall average check is 18.5 MYR, up 6.2% year-over-year. Johor has the highest average check at 21.4 MYR. Kuala Lumpur and Selangor have average checks of 19 MYR and 18.6 MYR, respectively, while Penang has the lowest at 15.7 MYR. Average check reached its peak in June 2025 (20.24 MYR). The increase signifies effective sales strategies.
Number of Outlets indicates market reach and growth potential. Expanding strategically increases brand visibility and customer access.
Kenangan Coffee has 38 outlets in Selangor, the most of any state in Malaysia. Kuala Lumpur has 18 outlets, followed by Johor with 12. Negeri Sembilan and Pahang each have 5 outlets. Kedah and Penang both have 3 outlets. Malacca and Putrajaya each have 2 outlets, and Terengganu has 1. The distribution of outlets highlights key markets and potential expansion opportunities.
Understanding competitors helps refine strategies, differentiate offerings, and capture market share. Cross-visitation highlights direct competitive overlaps.
Kenangan Coffee's primary competitor is ZUS Coffee, with a cross-visitation rate of 11.76%. Other competitors include KFC (4.52%), The Coffee Bean & Tea Leaf (3.17%), McDonald's (3.17%), and Starbucks (3.17%). The high cross-visitation with ZUS Coffee indicates direct competition for the same customer base, while the other brands highlight broader dining alternatives.
Traffic Workload identifies peak hours and informs staffing, marketing, and operational decisions to optimize customer experience.
Kenangan Coffee experiences peak traffic workload between 10:00 AM and 8:00 PM, with the highest activity occurring at 6:00 PM (56.44). Traffic volume is low during early morning hours (0:00 AM - 6:00 AM). This distribution helps optimize staffing, promotions, and resource allocation during peak times.
Consumer Segments enable targeted marketing by understanding demographic preferences, enhancing campaign relevance and ROI for optimized consumer affinity.
Kenangan Coffee's customer base shows high affinity among women (97), closely followed by men (102). Gen X shows the highest affinity (148), indicating an over-indexed preference for the brand, while Gen Y shows an affinity of 111. Gen Z shows a slightly under-indexed affinity (66). These insights inform targeted marketing strategies towards specific generations.