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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Illy is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Illy performance in the United States and how they change over time
See what factors influence Illy performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Illy' competitors in the United States
An analysis of Illy' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
Illy's MARKET PERFORMANCE percentile is 98, indicating a leading position. This shows a strong market presence and high customer preference compared to competitors such as Mavericks Steak & Cocktails and ONE K MIAMI.
Customer satisfaction (CSAT) reflects brand perception. A higher CSAT score indicates stronger customer loyalty and positive brand association.
Illy's overall CSAT is 66%, with a significant increase of 12.9 percentage points year-over-year. Nevada and Florida show high CSAT (63% each), while California has a lower CSAT (43%), suggesting a need for improvement in that state.
Average check reflects customer spending per visit. Monitoring this metric can reveal changes in pricing strategy or customer purchasing behavior.
Illy's overall average check is $19.9, a 38.5% increase year-over-year, showing customers are spending more per visit. Pennsylvania shows $25.3 USD, while Florida shows $12.3 USD. Avg check decreased from April ($22.95) to June ($16.33).
Number of outlets indicates brand's physical presence and expansion strategy. It reflects market reach and brand accessibility for consumers.
Illy has a presence in multiple states, with Florida having the most outlets (3). Nevada has 2 outlets, while New York, California, Colorado, Michigan, New Jersey, Virginia, Illinois and Pennsylvania each have 1 outlet.
Analyzing competitors reveals the competitive landscape and consumer preferences, guiding strategic positioning and marketing efforts.
Illy's top competitors are McDonald's (11.11%), Chipotle Mexican Grill (7.41%), Starbucks (5.56%), Taco Bell (5.56%) and SUSHISAMBA (3.70%), showing where Illy's customers also spend their money.
Understanding traffic workload by hour helps optimize staffing, manage resources, and enhance customer experience during peak times.
Illy experiences peak traffic between 10 AM and 6 PM (HOD 10-18), with the highest traffic workload around 11 AM (58.00). There is minimal to no traffic between 10 PM and 4 AM.
Understanding consumer segments is crucial for targeted marketing. Affinity insights reveal segment preferences relative to the average consumer.
Women show high affinity (92) while Men shows even higher affinity(107). Gen Y shows high affinity (123) and Gen Z shows very high affinity (156). Gen X are under-indexed (47) compared to the average consumer.