Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Hops n Drops is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Hops n Drops performance in the United States and how they change over time
See what factors influence Hops n Drops performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Hops n Drops' competitors in the United States
An analysis of Hops n Drops' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile reveals brand's share of foot traffic, showing its competitive strength and customer preference in the industry.
Hops n Drops' Market Performance is in the top 1% within Cafe & Restaurants industry in the United States, indicating a leading position, showing strong customer preference. Performance peers include The 14 peaks, Baby's Cheesesteak, Sala'o Cuban Restaurant & Bar - Live music, Babe's Chicken Dinner House, Caroline, Biaggi's Ristorante Italiano, all within a similar position.
Customer Satisfaction reflects customer loyalty and service quality. High CSAT scores often correlate with repeat business and positive word-of-mouth.
Hops n Drops boasts an 85% overall CSAT, up 8.5 percentage points year-over-year. Washington state shows 87% CSAT (up 7.6pp), while Oregon's CSAT is 70% (down 6.2pp). This indicates generally high satisfaction, but regional differences require attention.
Average Check reflects spending per customer. Monitoring trends helps assess pricing strategies and identify opportunities to increase revenue.
Hops n Drops' overall Average Check is $27.30, down 0.6% year-over-year. Washington has $28.10, while Oregon is $23.20. Overall spending decreased slightly compared to the last year. Location analysis reveals variations in customer spending habits.
The number of outlets indicates brand reach and market presence, affecting customer convenience and overall revenue potential.
Hops n Drops has 16 outlets in Washington, 3 in Oregon, and 2 in Colorado. The majority of the outlets are located in Washington state, which shows the brand's market presence in this region.
Identifying key competitors is crucial for strategic positioning and competitive advantage. This reveals direct alternatives for Hops n Drops' customers.
Top competitors for Hops n Drops, based on cross-visitation, are McDonald's (12.66%), Starbucks (8.35%), Red Robin Gourmet Burgers and Brews (6.08%), Applebee's Grill + Bar (5.82%), and Taco Bell (5.57%). This suggests Hops n Drops shares customers with major fast-food and casual dining chains.
Traffic workload by hours reveals peak and off-peak times, enabling staffing optimization and targeted promotions to maximize efficiency.
Hops n Drops experiences peak traffic between 5 PM and 6 PM (63.25% and 64.79% respectively), with a notable workload also around lunchtime. Traffic is minimal early morning. Staffing should be adjusted based on the traffic workload.
Understanding consumer segments enables targeted marketing and product development to meet specific needs, enhancing engagement and loyalty.
Hops n Drops' customer base is over-indexed with women (85%) and Gen X (124%), while men (113%) and Gen Y (82%) are under-indexed. This suggests a high affinity among women and Gen X. The brand should tailor messaging to resonate with their preferences.