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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Harris + Hoole is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Harris + Hoole performance in the United Kingdom and how they change over time
See what factors influence Harris + Hoole performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Harris + Hoole' competitors in the United Kingdom
An analysis of Harris + Hoole' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals competitive strength and customer preference, indicating brand share of foot traffic within the industry.
Harris + Hoole's market performance is at the 97th percentile, indicating a leading position in the Cafe & Restaurants industry in the United Kingdom. This signifies strong customer preference and a competitive edge relative to peers like Stix & Stones, Three Magpies, Twynersh, José, Malay Fellas, and Jasminas vintage ice cream trailer, who share a similar market position.
Customer satisfaction (CSAT) reflects brand perception and loyalty, crucial for repeat business and positive word-of-mouth, driving long-term growth.
Harris + Hoole boasts an 82% customer satisfaction, a significant 12.6 percentage point increase year-over-year in England. This indicates improved customer experiences and strong brand affinity. The CSAT trend from April to June 2025 shows a consistent upward trajectory, peaking at 83.67% in June.
Average check (transaction value) drives revenue and reflects customer spending habits, crucial for profitability and sales strategy optimization.
The average check for Harris + Hoole is £6.10, which is a 42.8% decrease compared to the previous year. The average check remained constant at approximately £6.82 from April to June 2025. This indicates a need to investigate pricing strategies to increase revenue per transaction.
Outlet count indicates market presence and accessibility, impacting brand reach and revenue potential in strategic geographic locations.
Harris + Hoole operates 16 outlets in England. Maintaining consistent outlet numbers during the reporting period suggests a stable market presence. Expansion opportunities could be explored to further increase market reach.
Competitor analysis informs strategic positioning by identifying key rivals and customer cross-visitation, revealing competitive dynamics.
Costa Coffee and Starbucks share the highest customer overlap with Harris + Hoole at 12.5% cross-visitation. WatchHouse, Caffè Nero and McDonald's each have 7.5% cross-visitation. These overlaps highlight direct competitors attracting a similar customer base, requiring strategic differentiation.
Traffic workload distribution identifies peak hours, enabling optimized staffing, resource allocation, and targeted promotional strategies.
Harris + Hoole experiences peak traffic between 9 AM and 1 PM, with the highest workload at 12 PM (60.84). Traffic significantly decreases after 4 PM. Staffing and promotions should be optimized to cater to peak hours and potentially boost traffic during slower periods.
Consumer segmentation by gender and generation allows for targeted marketing, optimized product offerings, and enhanced customer engagement strategies.
Women are slightly over-represented (affinity index 101) and men are slightly under-represented (affinity index 99). Gen X is over-represented (affinity index 158), while Gen Y is under-represented (affinity index 22). Gen Z is highly over-represented (affinity index 229). Marketing should be tailored to resonate with these generational preferences.