Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Gravity Coffee is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Gravity Coffee performance in the United States and how they change over time
See what factors influence Gravity Coffee performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Gravity Coffee' competitors in the United States
An analysis of Gravity Coffee' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals brand's foot traffic share, reflecting its competitive strength and customer preference in the industry.
Gravity Coffee, with a market performance of 99, is a leading brand in the Cafe & Restaurants industry. This percentile places it in the top 1%, indicating a strong market presence and customer preference compared to its performance peers, such as Taqueria La Mexicana, Moon Thai & Japanese, Token Ramen, Bar Harbor Lobster Pound, Home Team BBQ, and Vero Chicago Pizza.
Customer satisfaction is crucial for brand loyalty and growth, directly impacting revenue and reputation in the competitive Cafe & Restaurants sector.
Gravity Coffee's overall customer satisfaction is 71%, a decrease of 15.7 percentage points year-over-year. In Washington, CSAT is 72%, down 16.2 percentage points. This decline requires attention to address customer concerns and improve service quality to regain customer loyalty.
Average check reflects customer spending per visit, crucial for revenue optimization and understanding customer purchasing behavior in Cafe & Restaurants.
Gravity Coffee's overall average check is $9.60, an increase of 8.8% year-over-year. In Washington, the average check is $9.60. This indicates customers are spending more per visit, contributing positively to revenue growth, which can be attributed to pricing strategies or increased order sizes.
Outlet count indicates brand's market reach and expansion, crucial for assessing geographical presence and growth potential in Cafe & Restaurants.
Gravity Coffee has 30 outlets in Washington and 1 in Arizona. The concentration of outlets in Washington suggests a strong regional presence, while the presence in Arizona indicates initial expansion into new markets.
Identifying key competitors allows for strategic benchmarking and understanding competitive landscape to improve market positioning and customer acquisition.
Gravity Coffee's top competitors based on customer cross-visitation are McDonald's (15.38%), Wendy's (11.11%), Starbucks (11.11%), Dutch Bros Coffee (5.98%), and Burger King (5.98%). These brands represent significant overlap in customer base, indicating direct competition for customer visits.
Traffic workload patterns help optimize staffing and resource allocation, ensuring efficient service during peak hours and maximizing customer satisfaction.
Gravity Coffee experiences peak traffic between 9 AM and 12 PM, with the highest workload around 10 AM (59.53%). Traffic starts increasing significantly from 5 AM, and declines sharply after 6 PM. This indicates a morning-focused business, suggesting a need for optimal staffing during peak hours.
Understanding consumer segments informs targeted marketing, allowing brands to tailor strategies and enhance engagement to maximize ROI and customer loyalty.
Gravity Coffee's customer base has a higher affinity among women (112) than men (89). Gen X also shows a higher affinity (104), while Gen Y (94) and Gen Z (77) are under-indexed. This data suggests marketing should focus on female and Gen X consumers.