Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Fuel Shack is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Fuel Shack performance in the Malaysia and how they change over time
See what factors influence Fuel Shack performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Fuel Shack' competitors in the Malaysia
An analysis of Fuel Shack' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand's foot traffic share, revealing competitive strength and customer preference in the industry.
Fuel Shack's market performance is in the top 3% (97th percentile), indicating a leading position. This high percentile shows strong customer preference. Performance peers within the same percentile include Tasty Porridge 品粥 @USJ, Goldy Punjabi Restaurant, Orkid Ria Seafood Restaurant, Pepper & Spice TSG, Restoran Tauge Ayam Lou Wong, and Maria's SteakCafe.
Customer satisfaction (CSAT) reflects brand perception. Monitoring CSAT helps maintain and improve service quality, fostering loyalty.
Overall customer satisfaction for Fuel Shack is 86%, a slight decrease of 1.3 percentage points year-over-year. Johor shows high satisfaction at 97% with a 4.1 percentage point increase, and Selangor at 96% with a 3 percentage point increase. Kuala Lumpur shows lower satisfaction at 83% with a decrease of 4.2 percentage points.
Average check indicates customer spending per visit. Tracking this metric helps optimize pricing strategies and identify upselling opportunities.
The overall average check for Fuel Shack is 38.4 MYR, up 2.9% year-over-year. Kuala Lumpur's average check is 45.5 MYR, with no growth reported. The average check varied throughout the period from 34.17 MYR to 44.55 MYR.
Outlet count shows brand reach. Tracking the number of outlets helps understand expansion and market penetration in different regions.
Fuel Shack has 7 outlets each in Selangor and Kuala Lumpur, representing the brand's largest presence. Sarawak has 2 outlets, while Johor and Pahang each have 1 outlet, indicating potential for expansion in these states.
Competitor analysis reveals brand positioning. Identifying top competitors helps understand market dynamics and refine strategies to enhance competitiveness.
Fuel Shack's top competitors, based on customer cross-visitation, are ZUS Coffee (13.21%), Secret Recipe (5.66%), Tony Roma's (5.66%), Samad Al Iraqi Restaurant مطعم صمد العراقي (5.66%), and KFC (5.66%). ZUS Coffee shows a significant overlap in customer base.
Traffic workload shows peak hours. Understanding traffic patterns helps optimize staffing and resource allocation to improve customer service.
Fuel Shack experiences peak traffic workload between 10:00 AM and 8:00 PM, with the highest traffic around noon (12:00 PM) at 49.77. There is minimal to no traffic before 9:00 AM and after 10:00 PM.
Consumer segments guide targeted marketing. Understanding demographics like gender and generation allows for tailored campaigns and product development.
Fuel Shack's customer base shows a high affinity towards women (index of 70), suggesting they are a significantly represented segment. Men are overrepresented with an index of 121. Gen X (136) and Gen Y (133) are strongly represented, while Gen Z (35) is underrepresented.