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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Dunkin' is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence Dunkin' performance in the New Zealand and how they change over time
See what factors influence Dunkin' performance in the New Zealand and how they change over time
Available by subscription
Available by subscription
An analysis of Dunkin'' competitors in the New Zealand
An analysis of Dunkin'' competitors in the New Zealand
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's share of foot traffic, indicating competitive strength and customer preference in the cafe and restaurant industry.
Dunkin' holds a leading position with a percentile of 96 in New Zealand's cafe and restaurant sector, placing it in the top 4%. This high percentile indicates strong customer preference. Peers like Masala Cafe & Bar, Love Asia Restaurant & Bar, Ashby Pies, The Ranch Bar & Grill, TOAST & OAK, and Night Market share a similar performance level.
Customer satisfaction is crucial for loyalty and growth; tracking it identifies areas for improvement and benchmarks Dunkin's service quality.
Dunkin's overall customer satisfaction in New Zealand is at 61%, a decrease of 1.3 percentage points year-over-year. Auckland shows high satisfaction at 86%, with a significant increase of 23.8 percentage points. Customer satisfaction fluctuates around 47.83%.
Outlet count indicates market reach and expansion. Tracking this KPI helps evaluate Dunkin's growth and accessibility across New Zealand.
Dunkin' has 13 outlets in Auckland and 2 in Waikato, reflecting its presence in New Zealand. Auckland accounts for a larger proportion of Dunkin's outlets.
Competitor analysis reveals key players vying for Dunkin's customers. Monitoring cross-visitation informs competitive strategies and customer retention efforts.
Dunkin's customers also frequent Starbucks (17.39%), McDonald's (17.39%), St Pierres Sushi (13.04%), Taco Bell (8.70%), and RE Burger (8.70%). Starbucks and McDonald's are the most visited by Dunkin's customers.
Traffic workload analysis identifies peak hours. It is important for staffing and resource allocation to maximize efficiency and customer satisfaction at Dunkin'.
Dunkin' experiences peak traffic between 10 AM and 4 PM, with the highest workload around 12 PM (58.02%). Traffic starts increasing at 6 AM, peaks midday, and declines after 5 PM. There is no traffic from 10 PM to 5 AM.