Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Coolblog is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Coolblog performance in the Malaysia and how they change over time
See what factors influence Coolblog performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Coolblog' competitors in the Malaysia
An analysis of Coolblog' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reflects brand's foot traffic share, showing competitive strength and customer preference within the cafe & restaurant industry.
Coolblog's market performance is leading at the 97th percentile. This indicates a strong market position, reflecting high customer preference relative to competitors like BATS@SunwayGiza, Babel Restaurant, Blackbixon Cafe & Restaurant, Yitcha Kawkaw Kopitiam, Wholey Wonder Damai, and Richeese Factory Eco Grandeur, which are within the same range.
Customer satisfaction is crucial for loyalty and growth, reflecting service quality and brand perception, directly impacting repeat business and positive word-of-mouth.
Coolblog's overall customer satisfaction is 33%, a decrease of 19.8 percentage points year-over-year. Satisfaction varies by state: Selangor at 41% decreased, Negeri Sembilan at 33% increased, and Johor at 26% decreased. CSAT trended from 24.64% to 47.83% and then 38.71% during the period.
Outlet count reflects brand reach and expansion, showing market penetration and accessibility, impacting revenue potential and brand visibility.
Coolblog has a varied number of outlets across Malaysia. Johor has the most with 57, followed by Selangor with 30. Malacca and Negeri Sembilan each have 12, Perak has 11, Pahang and Kelantan each have 10, Penang and Kedah each have 8, and Terengganu has 6.
Competitor analysis identifies key rivals, informing competitive strategies and differentiation efforts, helping to capture market share and customer loyalty.
Coolblog's top competitors based on customer cross-visitation are Tealive (7.14%), KFC (4.76%), Secret Recipe (4.76%), Texas Chicken (4.76%), and Pizza Hut (4.76%). This indicates shared customer interests, providing insights for strategic positioning.
Traffic workload by hour reveals peak operational demands, enabling resource optimization and staffing adjustments to improve customer experience and service efficiency.
Coolblog experiences peak traffic workload between 10:00 AM and 9:00 PM, with highest at 6:00 PM. Traffic is significantly lower during off-peak hours (0:00 AM to 7:00 AM and 10:00 PM to 11:00 PM). This data helps optimize staffing and resource allocation.
Consumer segment analysis enables targeted marketing, tailoring strategies to resonate with specific groups based on gender and generation, improving engagement and ROI.
Coolblog's consumer base shows a gender affinity of 102 for Women and 98 for Men. Among generations, Gen Z shows a high affinity (256), while Gen Y is also significant (61). These values indicate the relative engagement of each segment, not the percentage of users.