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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Chick-fil-A is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Chick-fil-A performance in the Canada and how they change over time
See what factors influence Chick-fil-A performance in the Canada and how they change over time
Available by subscription
Available by subscription
An analysis of Chick-fil-A' competitors in the Canada
An analysis of Chick-fil-A' competitors in the Canada
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance reflects a brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Chick-fil-A in Canada holds a leading market performance with a percentile of 99, placing it in the top 1% of brands. This indicates strong customer preference and competitive advantage compared to peers like The Old Spaghetti Factory, Thai Express Restaurant, Milestones, Dosa Boyz, Pizza 73, and Burrito Boyz, which are in a similar percentile range.
Customer Satisfaction (CSAT) measures how well a brand meets customer expectations, impacting loyalty and repurchase rates.
Chick-fil-A's overall CSAT in Canada is 78%, a slight increase of 0.2 percentage points year-over-year. Ontario shows a CSAT of 78%, with a slight increase. The CSAT has fluctuated between 77.85% and 79.61% during the observed months, indicating generally positive customer sentiment.
Average Check tracks the typical transaction value, reflecting pricing strategy and customer spending habits.
The overall average check for Chick-fil-A in Canada is CAD 20.50, a decrease of 2.1% year-over-year. Ontario's average check is CAD 20.80, while Alberta's is CAD 20.00. The average check has varied between CAD 19.96 and CAD 20.84, showing a slight downward trend over the observed period.
Number of Outlets indicates brand's reach and accessibility, influencing market share and revenue potential.
Chick-fil-A has 17 outlets in Ontario and 3 outlets in Alberta. This distribution highlights a stronger presence in Ontario compared to Alberta, showing the brand's prioritized expansion strategy within Canada.
Competitor analysis identifies key rivals and overlapping customer bases, crucial for strategic positioning.
The top competitors for Chick-fil-A in Canada based on cross-visitation are Tim Hortons (13.84%), McDonald's (13.18%), A&W Canada (5.84%), Starbucks (5.25%), and Wendy's (4.17%). These brands share a significant portion of Chick-fil-A's customer base, indicating potential areas for competitive focus and differentiation.
Traffic Workload by hours reveals peak times, informing staffing and resource allocation for optimal service.
Chick-fil-A experiences peak traffic between 11 AM and 8 PM, with the highest workload around 6 PM (54.24%). Traffic is minimal during early morning hours. This information helps optimize staffing and resource allocation to meet customer demand effectively during peak periods.
Consumer segments help tailor marketing by understanding demographic preferences and behaviors.
Chick-fil-A's customer base shows that women are overrepresented, with an affinity index of 86, while men are strongly overrepresented with an affinity index of 110. Among generations, Gen X is strongly overrepresented with an affinity index of 118, Gen Y is underrepresented with an affinity index of 89, and Gen Z is overrepresented with an affinity index of 114.